{bc}
Apply
oracle

Trader Voice Infrastructure Engineer

JPMorgan Chase
London, GBR
Full-time
Mid · 5+ years experience
Onsite
Discovered 4 days ago
mysqlsql

Full Job Posting

Job responsibilities

  • Responsible for the delivery of a range of Trading Voice services into the Company. Primarily this involves Engineering, assisting operation teams, monitoring, controls.
  • Management and monitoring of the Trading Voice infrastructure.
  • Perform ready for business checks.
  • L3 Engineering and Troubleshooting any Trading Voice related issues.
  • Certify new Software releases and assess new features.
  • Adhere to Internal Controls and procedures.
  • Ensure deadlines and SLA are met.
  • Be part of the change process around production activities and review Vendor Provided SoWs.
  • Liaise with external partners and vendors for support and change management.
  • Ensuring appropriate escalation to management as soon as an issue is escalated.

Required qualifications, capabilities, and skills

  • 5+ Years’ experience in Trader Voice Engineering
  • Knowledge of Trader Voice systems (IPC systems, Hoots, Private Lines, Cloud9 ...etc.)
  • Deep SIP protocol and VoIP Telephony expertise
  • Experience with running software in a VDI environment
  • Experience with running VMs on ESXi and KVM environment
  • Experience with database technologies (MySQL, MS SQL), administration and query search operations.
  • Understanding of CISCO telephony, MS Teams, Skype for Business applications.
  • Understanding of Private wires and Hoot Networks
  • Understanding of Voice Recording NTR, NTRX, Compass systems

Preferred qualifications, capabilities, and skills

  • Detailed-oriented and organized.
  • Ability to work independently and as a part of a cross-functional global team.
  • Professional experience, documenting, planning, and managing platforms through their life cycle.
  • Strong problem-solving skills.
  • Desire to learn and adapt to new technology skillsets.
  • Strong customer-service and interpersonal skills.
  • Knowledge of standard methodologies of Service Delivery (Agile, ITIL, ITSM)
  • Experience of working in a financial institution in technology

Apply for this job in 1 click

Skip the repetitive application forms

Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.

Sarah M.James T.Maya R.

Trusted by over 500,000 job seekers on Base Career

Start Free Today

More from this employer

More jobs at JPMorgan Chase

Relationship Banker - Scottsdale Market - Scottsdale, AZ

Scottsdale, USA

Discovered TodayFull-time

Software Engineer II - Fullstack (Java, React, AWS)

Mumbai, IND

Discovered TodayFull-time

J.P. Morgan Wealth Management - Private Client Investment Associate - Bloomfield Hills, MI

Bloomfield Hills, USA

Discovered TodayFull-time

Senior Associate, TPO Vendor Manager - Chase Travel

Plano, USA

Discovered TodayFull-time

Technology Support III - DevOps, SRE

Hyderabad, IND

Discovered TodayFull-time

Software Engineer [Multiple Positions Available]

Atlanta, USA

Discovered TodayFull-time

External Reporting Controller - Associate

Bengaluru, IND

Discovered TodayFull-time

Lead Software Engineer - Java Full Stack, React

Bengaluru, IND

Discovered TodayFull-time