Trade Operations Manager

Overview：

Responsibilities：

• Oversee accurate recording of executed trades, allocations, trade economics, counterparties, timestamps, and operational attributes
• Manage the end-to-end post-execution trade workflow from booking to confirmation, settlement, and closure of exceptions
• Coordinate settlement of virtual asset and fiat legs with Trading, Wallet Operations, Finance, and counterparties according to approved instructions
• Perform and review trade, position, cash, wallet movement, and settlement reconciliations, investigating discrepancies promptly
• Maintain logs of failed settlements, unmatched trades, pricing mismatches, operational breaks, and late confirmations, escalating as needed
• Support controlled communication of trade status and settlement updates to clients and counterparties
• Maintain complete records of trade support, confirmations, settlement evidence, reconciliations, and exceptions in an inspection-ready format
• Develop and maintain operational procedures for trade processing, settlement controls, escalation thresholds, and contingency handling
• Escalate unusual, failed, late, or potentially suspicious trade activity to Compliance, Risk, or management as required
• Collaborate with Trading, Sales, Wallet Operations, Technology, Finance, and Compliance to ensure seamless trade processing and issue resolution
• Prepare trade operations dashboards, settlement reports, break reports, and key control metrics for management
• Support business continuity planning, contingency testing, and process resilience improvements

Qualifications：

• Bachelor’s degree in Finance, Operations, Business Administration, Economics, or a related field
• Minimum 5 years of experience in trade support, brokerage operations, exchange operations, settlements, middle office, or post-trade operations
• Experience in broker-dealer, securities, FX, digital assets, or other transaction-intensive financial markets strongly preferred
• Strong understanding of trade lifecycle controls, settlement coordination, reconciliations, and exception management
• Experience with operations systems, reconciliation tools, and control evidence repositories is advantageous