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TOS Administrator

ParamInfo
Abu Dhabi, UAE
fulltime
Mid-Senior
1 weeks ago
Office ManagementSchedulingCommunicationData EntryFiling SystemsMicrosoft Office Suite (Word
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Job Title

:

Job Location

  • **Abu Dhabi, UAE**

Job Description

TOS Administrator shall be responsible for leading all development, implementation, and maintenance activities for terminal operating systems (TOS).

The different TOS used in ADPG are CATOS, MOST, NAVIS, JMT, Portman, VNVCS, PORTOS, PORTYSYS, TOS-Lite & Mawani.

TOS Administrator will be responsible for gathering all TOS requirements from Business users to design, develop, implement, operate & maintain TOS (GC, Bulk, RORO, CFS, Rail & Container) and its integration with the mentioned below systems.

2. Gate Management System (GMS/GOC)

3.

Enterprise Resource Planning / Oracle Fusion (ERP/EBS)

Key Responsibilities

The following will be the five main responsibilities related to terminal operating system (TOS):

• TOS - Design & Architect

  • TOS – Application administration (managing user groups & profiles).
  • Integration support for PCS (MG & ATLP), GOS, ERP, CRM, ACS, FMS, Maximo, RMS, BI, DB, SOC monitoring, etc.
  • TOS - Development, implementation & maintenance (including project coordination with internal teams and vendor/contractor/OEM).
  • The following are few of the key responsibilities of this role:
  • Monitoring, Operations and performance of TOS to ensure proper functioning and reliability (within agreed SLA).
  • In-depth knowledge of Terminal Operating Systems (CATOS, MOST, NAVIS, Jade, Kaleris) for GC, Bulk, Rail, CFS, RORO & Container.
  • In-depth knowledge of Databases viz. PostgreSQL, MySQL, Oracle, MSSQL, SQLite, etc.
  • In-depth knowledge of Network architecture, Servers/ VMs/ Cloud infra-architecture, Windows Server OS & Linux OS.
  • In-depth knowledge of Power BI Dashboards; reporting tools including MS Excel, ppts, word; tools like toad, MSSQL server tool, Filezilla, Postman, Putty; programming languages like PLSQL, C#, .Net, ASP.NET, APIs, Java.
  • Strong leadership and communication skills, with the ability to effectively manage a team and interact with clients, vendors, and stakeholders professionally, politely & courteously.
  • Maintenance Management, development and implement comprehensive maintenance schedules for all TOS systems under supervision, including corrective & planned preventive maintenance.
  • TOS AMC Management, Oversee Annual Maintenance Contracts (AMCs) with contractors, ensuring adherence to contractual agreements, timely service delivery, and customer satisfaction.
  • Team Supervision, lead a team of maintenance technicians from contractors/vendors/OEMs, providing guidance, training, and performance evaluations to ensure efficient operation and optimal service delivery.
  • Troubleshooting, respond to system malfunctions and breakdowns promptly, coordinating troubleshooting efforts and implementing corrective actions to minimize downtime.
  • Documentation, maintain accurate records of maintenance activities, including service reports, equipment status, and inventory management, ensuring compliance with regulatory requirements and industry standards.
  • Vendor Relations, liaise with suppliers and service providers to procure necessary equipment, spare parts, and technical support, negotiating contracts and ensuring cost-effectiveness.
  • Safety Compliance, enforce safety protocols and regulations to ensure a safe working environment for maintenance personnel and adherence to industry standards for system operation and maintenance.
  • Problem-solving abilities and attention to detail, with a proactive approach to identifying and resolving maintenance issues.
  • Leading projects requirements, design, development, and implementation.
  • Identify Project Scope.
  • Identify Project stakeholder and Financer.
  • Project Planning and Design.
  • Discussions with CPD on approach and tendering process.
  • Warranty & DLP (defect liability period).

Educational and Technical Qualifications

Bachelor of Engineering (Computer Science / IT Engineer)

Language Skills

English is a must and Arabic is a plus

Years of Experience:

4+

  • Nature of Experience:
  • TOS Admin
  • Business Analyst of TOS
  • System Architect
  • Design of TOS
  • Database Management
  • Project Coordination and Implementation
  • Terminal Operating System’s Operations and Maintenance
  • Systems Testing and Commissioning (QA/QC)

Company Description

ParamInfo is a global provider of Consulting, IT Services, IT Solutions, and Outsourcing, serving clients across the UAE, India, and the USA.

As one of the fastest-growing IT service providers, the company focuses on delivering measurable results and high-quality outcomes.

ParamInfo builds long-term client partnerships based on professionalism, reliability, and a strong commitment to service.

The organization helps businesses streamline their operations by aligning IT solutions with strategic goals.

Team members work in a dynamic environment that values innovation, accountability, and continuous improvement.

#Wearehiring #Jobseekers #Activejobs #UAEJobs #DubaiJobs #AbuDhabiJobs #Helpinghands #TOS #Administrator #TerminalOperatingSystem #Maintainenance

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