Tools and Automation Engineer
Key Skills for This Role
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Responsibilities
- Support implementation of infrastructure management tools.
- Drive AI adoption initiatives across all business units.
- Track and drive observability and digital transformation projects.
- Coordinate with vendors and track projects.
- Monitor tool-project health using dashboards and reports.
- Collaborate with senior team members on ITOM and AIOps initiatives.
Technical Skills
- Exposure to AI/ML, Copilot, Vertex AI, Databricks, and Power BI.
- Basic experience with ITSM and monitoring tools.
- Familiarity with observability tools.
- Understanding of patching and asset lifecycle management.
- Interest in learning AIOps, ITOM, and AI-based automation.
- Experience with Power Automate, Automation Anywhere, UiPath, Python, Ansible, and Active Directory.
Qualifications
- Diploma, bachelor's degree, or master's degree in Computer Science, Data Science, Information Management, Statistics, or a related field.
- About 2 to 5 years of experience in data center technologies.
- Certifications such as ITSM, ITOM, or AI/ML certifications.
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