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harri

Therapist

Dylan Coastal Resort
Laugharne, GBR
Full Time, Part Time
Entry
Onsite
GBP 12.71-12.71 hourly / hour
Discovered 1 months ago
booking systems

Full Job Posting

  • Welcoming guests on arrival and checking them in for treatments
  • Managing bookings by phone, email and in person, including the diary for treatment rooms
  • Taking payments and processing retail sales accurately
  • Answering guest queries about treatments, packages and facilities
  • Upselling treatments, packages and retail products where it genuinely suits the guest
  • Keeping reception, relaxation and spa areas tidy, welcoming and well presented
  • General cleaning duties - squeegeeing, restocking shower products, removing cups
  • Restocking robes, towels, slippers and retail displays throughout the day
  • Supporting the flow of treatment rooms — making sure therapists and guests are on schedule
  • Keeping menus, price lists and promotional material up to date and on display
  • Flagging anything that needs maintenance or attention before guests notice it
  • Liaising with therapists on timings, guest needs and any special requests
  • Supporting smooth handovers between shifts
  • Helping guests feel looked after from arrival to departure, including seeing them off at the end of their visit
  • Reliable above all — a busy spa only works if everyone turns up
  • Available to work weekends & bank holidays
  • Naturally warm and welcoming, with genuine care for guest experience
  • Comfortable with booking systems and handling payments accurately
  • Calm and organised when the desk gets busy or plans change
  • Confident having sales conversations about treatments and retail, without being pushy
  • Previous spa, hotel or hospitality front-of-house experience is welcome, but not essential — full training given
  • £12.71 per hour — paid monthly
  • Full-time and part-time positions available.
  • A fixed rota you can plan your life around, published 3 weeks ahead
  • Extra hours available for holiday and sickness cover if you want them
  • Full training, and all equipment and uniform provided
  • Staff discounts across Seasons Holidays resorts
  • A stunning coastal setting and a team that looks after each other

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