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Temporary - Sales Support

Alera Group
Remote, USA
Temporary
Mid · 2+ years experience
Remote
USD 70000-70000 yearly / year
Discovered 3 weeks ago
Microsoft OfficeApplied Epic

Full Job Posting

About Alera Group

Founded in 2017, Alera Group is one of the nation's leading independent insurance and financial services firms. We combine the strength of a national organization with the personalized service of local experts to help clients succeed across Employee Benefits, Property & Casualty Insurance, Retirement Plan Services, Wealth Services, and Human Capital Solutions.

Why Join Alera Group?

Collaborate with purpose – Work alongside colleagues who believe the best results come from strong partnerships, shared expertise, and supporting one another.

Build your career – Expand your expertise through meaningful work, continuous learning, and opportunities to grow across a national organization.

Make an impact – Help clients navigate complex challenges while contributing to solutions that make a difference for their businesses, employees, and communities.

The Opportunity

At Alera Group, our Employee Benefits team helps organizations attract, retain, and support their employees through innovative benefits solutions. As a Temporary - Sales Support , you'll play an important role in delivering exceptional client service, building trusted relationships, and helping clients navigate the complexities of employee benefits.

Provide administrative support to agency staff and assist with special projects as needed

Receive incoming telephone calls and visitors while delivering professional customer service

Process incoming and outgoing mail, shipments, certified mail requests, and office correspondence

Monitor and distribute incoming emails, faxes, and voicemails according to established procedures

Prepare binders, reports, presentations, and other business documents as requested

Scan, organize, and maintain policy documents and agency records within company systems

Manage office supply inventory and coordinate ordering of office and kitchen supplies

Assist with meeting preparation, office events, administrative procedures, and operational support activities

Required Qualifications

  • High school diploma or equivalent
  • Minimum 2 to 4 years of administrative experience in a professional office environment
  • Intermediate to advanced proficiency in Microsoft Office including Outlook, Word, Excel, and PowerPoint
  • Strong written and verbal communication skills with exceptional attention to grammar and detail
  • Ability to manage multiple priorities, maintain organization, and meet deadlines in a fast-paced environment
  • Professional demeanor with a strong customer service focus
  • Ability to operate standard office equipment including printers, copiers, scanners, and telephone systems
  • Strong organizational, proofreading, and document management skills

Preferred Qualifications

  • Experience working in an insurance agency, brokerage, or financial services environment
  • Familiarity with agency management systems such as Applied Epic or similar platforms
  • Experience processing insurance-related documentation and client records
  • Strong problem-solving and decision-making abilities
  • Experience coordinating office events, meetings, and administrative projects
  • Ability to work independently while collaborating effectively within a team environment
  • Experience training or assisting new team members on administrative processes
  • Demonstrated commitment to accuracy, efficiency, and continuous improvement

Compensation

  • Salary Range: $70,000–$70,000 annually

Benefits

  • Eligible colleagues enjoy a comprehensive benefits package including:
  • Medical, dental, and vision insurance
  • Life and disability coverage
  • 401(k)
  • Generous paid time off
  • Professional development and career growth opportunities

Work Arrangement

This position is Remote

Remote: This role is primarily remote.

Travel Requirements: Occasional travel may be required to support office implementations, training, and collaboration with project teams.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class.

Alera Group is committed to protecting your privacy. Please review our Privacy Policy to understand what personal information we may collect and use as part of your application process.

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