Telesales Specialist
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About the Role
Aya is crafting the GCC’s fastest on-demand, trend-driven fashion platform. By spotting trends early, testing demand in real-time, and partnering with top suppliers to produce only what's needed, Aya eliminates excess inventory and delivers culturally trendy fashion rapidly.
Key Skills for This Role
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Company Description
Aya is crafting the GCC’s fastest on-demand, trend-driven fashion platform.
By spotting trends early, testing demand in real-time, and partnering with top suppliers to produce only what's needed, Aya eliminates excess inventory and delivers culturally trendy fashion rapidly.
Launched in May 2024 with abayas, a $3.5B market in Saudi Arabia alone, Aya is expanding its offerings to cover diverse categories across the GCC.
Supported by prominent investors such as Khwarizmi VC, Raed Ventures, and leading angels, Aya is on a mission to redefine modest fashion.
Role Description
This is a full-time remote role for a Telesales Specialist.
In this role, you will be responsible for proactively engaging with existing and prospective customers, understanding their needs, and providing tailored solutions.
Key tasks include making outbound calls, guiding customers through the sales process, addressing their inquiries, and maintaining an excellent standard of customer service.
You will also contribute to improving sales strategies.
Qualifications
- Strong Customer Service and Customer Support skills to build rapport and provide tailored assistance
- Excellent Communication skills to effectively engage with customers and articulate product benefits
- Sales expertise, including understanding of sales techniques and proven ability to close deals
- Proficiency in time management and organizational skills
- Bachelor's degree
- Experience in the GCC market or knowledge of modest fashion trends is beneficial
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