Telesales Representative

Urgently Hiring

Telesales Representative

• to join our Banking & Financial Services team.
• In this role, you will be the face of our credit card portfolio, reaching out to potential and existing customers to offer financial products that suit their lifestyles.
• Your goal is to convert leads into successful applications while ensuring a high standard of customer service and regulatory compliance.
• Outbound Prospecting:
• Conduct high-volume outbound calls to pre-qualified leads and potential customers.
• Product Expertise:
• Explain the features, benefits, and fee structures of various credit card products (e.g., Rewards, Cashback, Premium, and Travel cards).
• Consultative Selling:
• Analyze customer needs and financial habits to recommend the most suitable card product.
• Application Management:
• Guide customers through the digital or manual application process, ensuring all documentation is accurate and complete.
• Target Achievement:
• Meet and exceed daily, weekly, and monthly sales targets and Key Performance Indicators (KPIs).

• Compliance & Ethics

• Strictly adhere to banking regulations, data privacy laws, and internal quality scripts to ensure "clean" sales.
• Experience:
• 1–2 years of experience in telesales or telemarketing (Experience in
• Banking, Insurance or call centre
• is a significant plus).
• Freshers with good communication skills are also welcome.
• Communication:
• Exceptional verbal communication and the ability to build rapport quickly over the phone.
• Persuasion:
• Strong negotiation and objection-handling skills—you view "no" as the start of the conversation.

Experience

• Call Center : 1 year (Preferred)
• Language: English, Hindi or Urdu.
• Any other language is a plus.
• Are you comfortable conversing in English? (Preferred)

Location

• Dubai (Preferred)