Telesales/Inside sales

About This Role

We are hiring an enthusiastic Telesales Representative to drive company revenue by generating leads, closing sales over the phone, and building strong customer relationships.

Key Responsibilities

• Make 50–60 outbound calls per day to potential and existing customers using prepared scripts.
• Introduce our products and services, address questions, and identify customer needs to convert them into sales.
• Pass on qualified prospects to the field sales team whenever necessary.
• Update and maintain accurate and up‑to‑date customer records in the CRM/database.
• Develop a solid understanding of ERP business solutions to support meaningful, value‑based conversations.
• Take and process orders accurately while consistently exceeding sales targets through high‑quality service.
• Log call details, sales results, and key insights to help improve performance and processes.

Required Skills

• Working knowledge of core ERP modules such as CRM, HR, Trading, Manufacturing, and Accounts.
• Ability to quickly learn product information and present it clearly and persuasively to prospects.
• Strong command of spoken and written English.
• Excellent communication and interpersonal skills.
• A calm and confident approach to handle rejection and difficult conversations.
• Strong negotiation skills to resolve issues and manage customer complaints effectively.

Work Location: In person