Telemetry Project Coordinator

Role Overview

Responsibilities

• Effectively present to customer's either onsite or via web meetings in front of a group and show the benefits of our products and services.
• Develop method to effectively manage multiple ongoing projects.
• Create and submit sale proposals.
• Create billing contracts within Alta's business systems.
• Accurately determine the products required for each customer and submit orders to OEM.
• Coordinate with internal departments for product deliveries and installations.
• Provide training and guide customers for a successful product launch.
• Update and maintain customer information within the telematics portal.
• Provide excellent ongoing customer service and support.
• Troubleshoot issues with customers and external technical support.
• Update and track support tickets.
• Accurately create and track customer invoices.

Desired Skills and Qualifications

• Recent college graduate with 4 year degree preferred or equivalent project management experience.
• Bilingual French and English communication skills are preferred.
• Professional business experience is highly desired.
• Possess excellent written and verbal communication skills.
• Must be able to quickly apply training received.
• Technical background with good computer skills.
• Well organized.
• Desire to succeed.
• Positive, customer focused attitude.
• Computer Skills – Microsoft Word, Excel, Outlook, PowerPoint, Business Intelligence (BI).
• Language Skills - Intermediate: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Mathematical Skills - Intermediate: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages.

Requirements

• Travel: Must be able to travel to customer and local branches in the US or Canada on an as needed basis.
• Consistent, regular, and reliable attendance including being ready for work at the designated start time.
• We do not require Canadian work experience for this role.

Compensation

• Compensation Range: $75,000 to $85,000 per year. This range is regarding base pay only and does not include benefits and potential bonuses.
• Overall compensation will be determined based on factors such as geographical location, skillset, education, and experience.

Benefits

• Employee Stock Purchase Plan
• Company Pension Plan
• Paid time off
• Long term Disability insurance
• Life insurance
• Extended health care
• Dental and Vision care
• Employee assistance program

About Alta Equipment Group