Telecaller
Skills
About This Role
Overview
- Make outbound calls to prospective clients to introduce our tech and AI products, clearly explaining features, use cases, and benefits in a simple and engaging way
- Qualify leads based on company criteria before booking — ensuring only verified, pipeline-ready prospects are passed to the sales team
- Book and schedule meetings for the sales team with qualified leads, coordinating availability and confirming appointments
- Follow up consistently with prospects who have shown interest but not yet committed to a meeting
- Update and maintain accurate records of all calls, lead status, and meeting bookings in the CRM system
- Meet daily and weekly call and meeting-booking targets consistently
- Build rapport with potential clients through confident, clear, and professional communication
Requirements
- Prior experience in telecalling, telesales, or lead generation is preferred
- Comfortable discussing tech and AI products at a basic level and willing to learn product knowledge quickly
- Strong attention to detail when qualifying leads — understands the importance of passing only genuine, relevant prospects to the sales team
- Goal-oriented with the ability to handle rejection and stay motivated
- Basic computer skills and comfortable using CRM or call tracking tools
- Good communication skills in English; Arabic or other languages are a plus
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