Telecaller
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About the Role
We are seeking an enthusiastic and results-driven Telecaller to join our immigration consultancy team.
Key Skills for This Role
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Job Description
We are seeking an enthusiastic and results-driven **Telecaller** to join our immigration consultancy team.
The ideal candidate will be responsible for contacting prospective clients, understanding their immigration requirements, explaining our visa and immigration services, and scheduling appointments for the sales consultants.
Key Responsibilities
- Make outbound calls to prospective clients from provided leads and databases.
- Handle inbound inquiries regarding immigration, visa, and relocation services.
- Explain company services and assess client eligibility based on basic requirements.
- Schedule appointments and consultations for immigration consultants.
- Maintain accurate records of client interactions in the CRM system.
- Follow up with potential clients to nurture leads and increase conversions.
- Achieve daily, weekly, and monthly calling and lead-generation targets.
- Build and maintain positive relationships with prospective clients.
- Stay updated on company services, immigration programs, and promotional offers.
Requirements
- High school diploma or bachelor's degree preferred.
- Previous experience in telecalling, telesales, customer service, or immigration consultancy is an advantage.
- Excellent communication and interpersonal skills.
- Strong persuasion and negotiation abilities.
- Proficiency in English; additional languages such as Hindi, Urdu, Arabic, or Punjabi are a plus.
- Basic computer skills and familiarity with CRM software.
- Ability to work under pressure and meet targets.
Benefits
- Competitive salary + attractive incentives.
- Career growth opportunities.
- Training and professional development.
- Supportive work environment.
- **Experience:** 1–2 years in Telecalling/Telesales (preferred)
**Location:** Abu Dhabi, UAE
**Salary:** AED 2,500 – AED 3,000 + Incentives (depending on experience)
Pay: AED2,500.00 - AED3,000.00 per month
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