Technology & Systems Support Officer
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About the Role
We’re Hiring in Abu Dhabi | Immediate Joiners Preferred Empire Holding is expanding, and we are looking for a motivated, tech-savvy, and solution-oriented Technology & Systems Support Officer to join our growing team in Abu Dhabi, UAE.
Key Skills for This Role
Full Job Posting
Overview
We’re Hiring in Abu Dhabi | Immediate Joiners Preferred
Empire Holding
is expanding, and we are looking for a motivated, tech-savvy, and solution-oriented
Technology & Systems Support Officer
to join our growing team in
Abu Dhabi, UAE
.
About Empire Holding
Empire Holding is a diversified investment and business group with interests spanning
investment management, financial services, real estate, project development, technology, and strategic ventures
.
The group oversees multiple operating entities and is committed to delivering premium investor experiences, operational excellence, financial discipline, and long-term value creation.
Technology & Systems Support Officer
will support the technology infrastructure of Empire Holding and its associated businesses.
This role focuses on
investor portals, CRM systems, Microsoft 365 administration, user support, automation projects, AI tools, and operational technology systems
.
It is a support-level position offering strong opportunities for professional growth and development.
Key Responsibilities
- Administer investor portals, user accounts, CRM updates, and
Microsoft 365
- users and permissions
- Support email systems and coordinate website updates
- Assist with
- AI and automation initiatives
- across the business
- Support system integrations and operational technology projects
- Troubleshoot software, hardware, and network-related issues
- Manage user access permissions and system-related support requests
- Coordinate with external technology providers and vendors to ensure smooth operations
- Contribute to digital transformation and process improvement initiatives
Requirements
- Degree or diploma in
- Information Technology, Computer Science, or a related field
- Minimum
- 2 years of experience
- in IT support or systems administration
- Strong knowledge of
Microsoft 365
- Good understanding of
- CRM systems
- Strong troubleshooting and problem-solving abilities
- Excellent communication and coordination skills
Preferred Qualifications
- Good understanding of
Artificial Intelligence (Ai) Tools
- and business applications, including tools and platforms offered by leading AI companies
- Experience with
- CRM platforms, websites, cloud services, and business software
- Interest in
- automation, digital transformation, and operational technology projects
Important Note
This position supports
technology and operations only
and does
not
have authority over
AUM management, financial approvals, or withdrawal approvals
.
Availability
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