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Technology Project Manager (12 month FTC)

Herbert Smith Freehills Kramer
London, GBR
Full-time
Manager
Onsite
Discovered Today

Full Job Posting

Key Responsibilities

  • Project initiation and planning
  • Work with sponsors, service and product owners, architects and other stakeholders to clarify desired outcomes, scope, success measures, assumptions and constraints.
  • Support the development and validation of business cases, delivery estimates and options, ensuring that proposed plans are proportionate, achievable and aligned with the firm’s technology strategy and roadmaps.
  • Establish appropriate project governance, roles, decision rights, reporting arrangements and escalation routes.
  • Develop and maintain an integrated delivery plan covering milestones, resources, costs, dependencies, procurement, testing, implementation, change activity and transition into service.
  • Identify resource requirements and secure commitment from matrix-managed teams, taking account of competing priorities and specialist capacity.
  • Delivery management and control
  • Lead projects and technical workstreams through the full delivery lifecycle, from initiation and discovery through design, build, testing, deployment, closure and transition to support.
  • Coordinate delivery across infrastructure, applications, data, integration, cyber security, workplace technology and service-management teams as applicable to each project.
  • Manage scope, schedule, budget, resources, quality, dependencies and change control, taking corrective action when performance varies from plan.
  • Maintain accurate risks, assumptions, issues and dependencies, with clear owners, actions and target dates. Escalate material matters promptly, accompanied by evidence, options and recommendations.
  • Prepare concise, audience-appropriate status reports and decision papers that provide a reliable view of progress, forecast, delivery confidence and matters requiring intervention.
  • Facilitate project meetings, workshops, planning sessions, retrospectives and decision forums. Record and follow through actions and decisions.
  • Ensure that project documentation and delivery records are complete, current and stored in the appropriate systems.
  • Stakeholder and supplier management
  • Build credible working relationships with sponsors, senior stakeholders, service and product owners, subject-matter experts and delivery teams.
  • Translate between business and technical audiences, ensuring that decisions, trade-offs and delivery implications are understood.
  • Manage third-party suppliers and implementation partners against agreed plans, deliverables, quality measures and contractual commitments.
  • Coordinate teams operating across regions, functions and time zones, creating shared ownership of outcomes and resolving delivery conflicts constructively.
  • Set clear expectations and maintain transparent communication, including early escalation where decisions, resources or dependencies threaten delivery.
  • Solution governance, risk and assurance
  • Ensure that projects follow the firm’s applicable delivery lifecycle, project governance, architecture, security, data-protection, risk and financial-control requirements.
  • Coordinate required assessments, design reviews and approvals, and ensure that actions or conditions arising from assurance activity are addressed.
  • Work with technical and security specialists to identify delivery and operational risks, including risks relating to resilience, data, integrations, access, supportability and third parties.
  • Maintain traceability between approved requirements, solution design, testing evidence, readiness decisions and delivered outcomes.
  • Support project audits, health checks and assurance reviews, addressing findings and sharing lessons with the wider delivery community.
  • Testing, implementation and transition
  • Establish an appropriate test and acceptance approach with business and technical leads, covering relevant system, integration, performance, security, operational and user-acceptance testing.
  • Ensure that testing scope, environments, data, resources, entry and exit criteria, defect management and reporting are planned and controlled.
  • Develop and manage implementation and cutover plans, including dependencies, communications, technical activities, business readiness, validation, contingency and rollback arrangements.
  • Coordinate go-live readiness assessments and ensure that outstanding risks are understood and accepted by the appropriate decision-makers.
  • Work with Service Management, Technology Services and Operations, support teams, change and training colleagues and service or product owners to achieve a controlled transition into production.
  • Ensure that support ownership, operational documentation, knowledge transfer, monitoring, service acceptance and any early-life-support arrangements are in place.
  • Lead or coordinate post-implementation reviews, ensuring that lessons, residual actions and improvement opportunities are captured.
  • Benefits, closure and continuous improvement
  • Define measurable project outcomes and benefits with the sponsor and relevant owners, and ensure that ownership for their realisation is clear.
  • Keep delivery forecasts current and provide transparent information on progress, cost, risks and expected outcomes.
  • Complete formal project closure, including acceptance, financial reconciliation, outstanding-action transfer, lessons learned and archiving.
  • Contribute reusable plans, templates, lessons and practical improvements to the Technology Delivery Office.
  • Support consistent delivery standards while exercising judgement about the level of governance and documentation appropriate to the scale and risk of each project.
  • Stay informed about emerging technology and delivery practices, identifying responsible opportunities to improve project execution and stakeholder experience.
  • Qualifications, Skills and Experience
  • Essential
  • An innovative mindset, curious about AI and emerging technologies.
  • Demonstrable experience of managing technology projects or substantial technical workstreams through the complete delivery lifecycle.
  • A record of delivering agreed outcomes while controlling scope, schedule, cost, resources, dependencies, risks, issues and quality.
  • Experience of coordinating multidisciplinary teams in a matrix environment, including technical specialists, business stakeholders and third-party suppliers.
  • Practical experience of project initiation, planning, governance, status reporting, financial control, risk and issue management, change control and project closure.
  • Experience of implementing technology solutions and planning testing, cutover, go-live readiness, operational acceptance and transition into support.
  • The ability to understand technical information, ask constructive questions and communicate implications clearly to both technical and non-technical audiences.
  • Strong stakeholder-management, facilitation, negotiation, influencing and written-communication skills.
  • Sound judgement and a proactive approach to identifying problems, evaluating options and obtaining timely decisions.
  • Experience of applying predictive, agile or hybrid delivery approaches according to the nature, risk and context of the work.
  • Familiarity with modern project and collaboration tools, such as Jira, Confluence, ServiceNow, Microsoft Project, Microsoft Planner, Microsoft Teams or comparable platforms.
  • An understanding of the importance of architecture governance, cyber security, data protection, resilience and service management in technology delivery.
  • An innovative mindset, curious about AI and emerging technologies, with the judgement to use them responsibly and securely.
  • The ability to work effectively with geographically dispersed teams and manage several competing priorities in a complex professional-services environment.
  • Desirable
  • A recognised project-management qualification or equivalent practical experience, for example PRINCE2 Practitioner, APM Project Management Qualification, PMP or an agile qualification.
  • Experience within a global law firm, professional-services organisation or another regulated, security-conscious environment.
  • Experience delivering one or more of the following: enterprise applications, cloud services, infrastructure or workplace technology, systems integration, data migration, cyber-security change, office technology or technology-enabled business transformation.
  • Experience of supplier selection, commercial management or managing delivery against statements of work and contractual milestones.
  • Familiarity with organisational change, communications, training and adoption activity associated with technology implementation.
  • Familiarity with product, service-management or DevOps ways of working.
  • Experience using data and automation to improve project planning, reporting, forecasting or decision-making.
  • Team
  • Information Technology
  • Working Pattern
  • Full time
  • London
  • Contract type
  • Fixed Term Contract
  • Diversity & Inclusion
  • We are committed to attracting people from all backgrounds and creating a respectful and inclusive culture where everyone thrives. We see this as essential to our success, including our ability to innovate and achieve sustained high performance. This is a key part of our Values - Human, Bold, and Outstanding.

Location

  • London
  • Contract type
  • Fixed Term Contract
  • Diversity & Inclusion
  • We are committed to attracting people from all backgrounds and creating a respectful and inclusive culture where everyone thrives. We see this as essential to our success, including our ability to innovate and achieve sustained high performance. This is a key part of our Values - Human, Bold, and Outstanding.

Qualifications

  • Familiarity with modern project and collaboration tools, such as Jira, Confluence, ServiceNow, Microsoft Project, Microsoft Planner, Microsoft Teams or comparable platforms.
  • Familiarity with organisational change, communications, training and adoption activity associated with technology implementation.
  • Familiarity with product, service-management or DevOps ways of working.

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