Technology Product Owner
Role Overview
The Non-Human Identity Platform and Resilience team within Identity and Access Technology delivers and operates enterprise capabilities for the lifecycle of non-human identities.
The team manages service accounts, shared accounts, robotic accounts, workload identities, and other system identities.
The Identity and Access Technology team manages cybersecurity, privacy, and operational risk for the bank and its customers.
Key Skills for This Role
Full Job Posting
Organization
Commonwealth Bank focuses on helping people and businesses make sound financial decisions and progress toward their goals.
Team and Platform
The Non-Human Identity Platform and Resilience team within Identity and Access Technology delivers and operates enterprise capabilities for the lifecycle of non-human identities.
The team manages service accounts, shared accounts, robotic accounts, workload identities, and other system identities.
The Identity and Access Technology team manages cybersecurity, privacy, and operational risk for the bank and its customers.
Role Contribution
- The Technical Product Owner acts as a trusted leader within the Identity domain and influences strategic direction across engineering, risk, operations, and business stakeholders.
- The role owns product strategy, platform resilience, identity governance, operational maturity, and delivery outcomes for non-human identity capabilities.
- The role promotes automation, quality, engineering excellence, and collaborative delivery.
Core Responsibilities
- Define and monitor product success measures, adoption metrics, operational KPIs, resilience objectives, and customer outcomes.
- Define and own the strategic vision, roadmap, objectives, and outcomes for the Non-Human Identity Platform and Agentic Identity capabilities.
- Prioritize customer value, security risk reduction, platform health, resilience, regulatory obligations, and technical debt.
- Drive adoption of identity lifecycle management through scalable onboarding experiences.
- Own platform reliability, availability, resilience, operational readiness, incident management, disaster recovery, and continuous improvement.
- Embed observability, monitoring, service level objectives, resilience testing, and recovery capabilities across the platform.
- Deliver secure lifecycle management for service, shared, robotic, workload, and AI agent identities.
- Incorporate identity governance, ownership management, certification, access review, and compliance into product design.
- Drive DevSecOps, CI/CD, Infrastructure as Code, automation, and secure-by-design engineering practices.
- Manage cross-crew dependencies and technology risks affecting capability delivery.
Essential Skills and Experience
- At least 12 years of relevant IT experience.
- Experience leading technology products, platforms, or capabilities in identity, cybersecurity, cloud, platform engineering, or enterprise technology environments.
- Experience building and executing product roadmaps for enterprise platforms.
- Experience balancing platform health, resilience, customer outcomes, risk remediation, and technical debt.
- Experience working within Agile delivery models and leading cross-functional teams.
Education and Preferred Knowledge
- Bachelor's or master's degree in engineering, computer science, or information technology.
- Knowledge of AI-powered platforms, Agentic AI controls, or emerging digital identity ecosystems is advantageous.
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