Technology & Platform Lead

Overview

Role Purpose

Key Responsibilities

• Lead the technical design and architecture of the payment gateway platform.
• Define and manage the technology roadmap for merchant onboarding, payment processing, acquiring integrations, reporting, settlement, and reconciliation.
• Lead integrations with acquiring banks, payment processors, PSPs, fraud tools, banking partners, and third-party service providers.
• Review and interpret API documentation from acquiring providers across Asian and European markets.
• Support different integration models, including server-to-server APIs, hosted payment pages, webhooks, tokenization, recurring payments, and merchant plug-ins.
• Work directly with merchants to understand technical requirements and guide them through integration, testing, certification, and go-live.
• Coordinate with acquiring partners and technical vendors to resolve integration issues and transaction processing defects.
• Define internal technical documentation, merchant integration guides, sandbox testing procedures, and production release processes.
• Support development of backend payment services, transaction routing, refund, void, capture, payout, settlement, chargeback, and reporting workflows.
• Ensure the platform is scalable, secure, reliable, and suitable for cross-border payment gateway operations.
• Initially act as the main technology owner and later support hiring of backend developers, integration engineers, QA engineers, and technical support staff.

Required Experience

• Previous experience in a Payment Service Provider, payment gateway, acquiring bank, fintech, or merchant processing environment.
• Strong understanding of payment gateway architecture and the full transaction life cycle.
• Experience with acquiring provider APIs and payment processor integrations.
• Familiarity with European and Asian acquiring markets.
• Knowledge of authorization, capture, refund, void, chargeback, settlement, reconciliation, and merchant reporting.
• Strong understanding of REST APIs, webhooks, JSON/XML, tokenization, 3DS, fraud checks, and merchant onboarding flows.
• Ability to lead technical discussions with merchants, acquirers, PSPs, vendors, and internal stakeholders.
• Hands-on ability to work independently in an early-stage setup.

Preferred Skills

• Experience with multi-currency processing and cross-border payments.
• Exposure to e-commerce merchant integrations. Understanding of fraud tools such as MaxMind, Ekata, or similar systems.
• Familiarity with cloud-based payment platforms.
• Ability to prepare technical documentation and integration manuals.
• Pay: From AED20,000.00 per year