Technology Delivery Manager

Job Purpose

Delivery & Execution

• End to end delivery of GTB integrations aligned with Flexcube 14.8 milestones.
• Ownership of SIT, Regression, UAT, and cutover readiness.
• Defect governance, prioritization, and resolution oversight.

Operating Environment, Framework and Boundaries, Working Relationships

Operating Environment & Framework

• Operates within established SDLC, change management, release, and deployment governance frameworks.
• Delivers in a multi vendor, multi stakeholder environment, managing complex inter system and cross team dependencies.
• Primary accountabilities include delivery alignment, execution ownership, dependency management, risk and issue resolution, and readiness for go live.
• Ensures delivery execution aligns with approved scope, architecture, regulatory, and control standards.

Working Relationships

• Works closely with GTB Tech application owners, Product Owners, Business, and Operations teams to ensure delivery objectives are clearly understood and execution is aligned to business priorities.
• Partners with Technology stakeholders (core banking, integrations, infrastructure, security, architecture, QA) to ensure coordinated and seamless deployments.
• Acts as the single delivery point of contact for external vendors, driving execution and delivery commitments in line with agreed scope, timelines, and quality benchmarks.
• Provides delivery options, impact assessments, and execution recommendations to enable informed senior management decision making
• Establishes and maintains effective communication channels for:
•  Delivery planning and execution tracking
•  Risk, issue, and dependency management
•  Change impact assessment and resolution
• Ensures senior management is kept informed of delivery status, risks, issues, and mitigation plans in a timely and transparent manner.

Knowledge, Skills and Experience

• Engineer / Post Graduate with 12+ years of experience in Corporate Banking application hands on experience with product implementation.
• Minimum 5 years in Team management, Project Management and Implementation Management.
• Cross border team working experience.
• Strong business orientation, domain knowledge to comprehend user requirements.
• Strong organizational, team building and leadership qualities.
• Knowledge of Banking domain is a must
• Strong understanding of SDLC process
• Strong interpersonal communication skills

• Excellent Project Management Experience

• Experience of working in large scale programs e.g. Corporate banking implementation
• Good verbal and written communication including ability to prepare system documentation.
• Ability to interpret solution documentation and identify areas of concern and recommend approach.
• Ability to multi-task in a dynamic work environment.
• Ability to work on multiple projects with multiple deadlines.
• Ability to communicate clearly with business users and stakeholders
• Ability to complete all phases of software development life cycle including analysis, design, functionality, testing and support.
• PMI, API’s & Integrations knowledge, Certified Scrum Master – will be added advantage.