SRE - Appzone + Dotnet

Overview

Key Responsibilities

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• Ensure reliability and performance of **AppZone platform modules** and **.NET microservices** in production.
• Define and implement **SLIs, SLOs, and error budgets** for digital banking services.
• Build and maintain **observability** (metrics, logs, traces, dashboards, alerts) using Dynatrace, Prometheus, Grafana, and ELK.
• Use **AIOps and anomaly detection** (Dynatrace Davis AI or similar) to proactively identify and resolve issues.
• Lead **incident response**, including on‑call support, triage, RCA, and blameless postmortems.
• Improve deployment safety using **canary, blue‑green**, and automated rollback strategies.
• Support microservices architecture with a focus on **resilience, scalability, and inter‑service reliability**.
• Conduct **capacity planning, performance tuning, and resilience testing**.
• Automate operational tasks using scripts, runbooks, and **self‑healing workflows**.
• Integrate reliability checks into **CI/CD pipelines** (GitHub Actions, Jenkins, GitLab CI/CD, Azure DevOps).
• Maintain and evolve the **observability and AIOps stack**.
• Ensure compliance with internal controls, security standards, and regulatory requirements.
• Provide escalation support for critical production systems during major incidents.
• Maintain high‑quality **documentation, playbooks, and operational procedures**.

Required Experience & Qualifications

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• 5+ years of hands‑on experience in **SRE or DevOps** roles supporting high‑availability systems.
• Strong experience with **AppZone platform operations** in a banking or fintech environment.
• Hands‑on experience with **.NET applications and microservices** (monitoring, debugging, performance tuning).
• Strong Linux skills and experience with system‑level troubleshooting.
• Proficiency with **Terraform** and Infrastructure as Code (IaC).
• Solid experience with **Kubernetes** and container orchestration.
• Hands‑on experience with **AWS** (preferred); exposure to Azure or GCP is a plus.
• Deep knowledge of **Dynatrace, Prometheus, Grafana, ELK**.
• Experience with **Kafka, RabbitMQ, Redis, Aurora, RDS**.
• Strong scripting skills in **Python, Bash, or Go**.
• Experience with **CI/CD pipelines** (GitHub Actions, Jenkins, GitLab CI/CD, Azure DevOps).
• Bachelor’s degree in Computer Science or equivalent technical background.