Technician
Skills
About This Role
• Diagnostic & Repair
Perform accurate troubleshooting, repairs, and preventative maintenance on both digital printers and photocopier machines.
• Dynamic Work Environments
- Execute both in-house workshop repairs (overhauls, parts reclamation) and field service calls at client premises.
- Multi-Brand Mastery:
- Service a wide array of enterprise equipment, with a heavy focus on Canon, Ricoh, Konica Minolta (bizhub), and Sharp hardware.
- Network Integration:
- Install, configure, and connect multifunction printers (MFPs) to client network environments, including print drivers and scan-to-folder/email setups.
- Client Management:
- Provide professional, on-site customer training on machine operations and handle client queries with a strong customer-service mindset.
• Inventory & Documentation
Maintain accurate records of service calls, parts consumed, and manage the trunk stock of spare parts carried for field jobs
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