Technical Writer

About This Role

Technical Writer — Job Description Role summary

Create clear, accurate, and user-focused technical content (documentation, guides, FAQs, release notes) that helps customers and internal teams understand and use products and services.

Key responsibilities

• Produce and maintain user-facing documentation: user guides, API docs, tutorials, quick starts, and FAQs.
• Translate complex technical concepts into clear, concise prose for target audiences (end users, developers, administrators).
• Collaborate with engineers, product managers, QA, and support to gather information and validate content.
• Create and maintain developer-facing documentation: API references, SDK guides, code samples, and integration guides.
• Design documentation structure and information architecture for discoverability and usability.
• Develop and maintain style guides, templates, and documentation standards (voice, tone, formatting).
• Create visual aids: diagrams, screenshots, flowcharts, and videos where appropriate.
• Manage documentation lifecycle: versioning, releases, and archival of deprecated features.
• Contribute to internal knowledge bases, runbooks, and onboarding materials for customers and new hires.
• Solicit and incorporate user feedback; perform content usability testing and iterate.
• Automate documentation workflows where possible (Docs as Code, CI/CD for docs).
• Ensure content accessibility and localization readiness; coordinate with localization teams.

Required qualifications

• 3+ years technical writing experience, preferably in software, SaaS, developer tools, or IT.
• Strong written and verbal communication skills with excellent attention to detail.
• Ability to learn technical concepts quickly and explain them clearly to non-experts.
• Experience with documentation tools and platforms (Markdown, Read the Docs, Sphinx, Confluence).
• Familiarity with version control (Git) and Docs-as-Code workflows.
• Basic knowledge of common development concepts: REST APIs, authentication, CI/CD, containers, and cloud fundamentals.
• Experience producing API documentation and working with Open API/Swagger or similar.
• Proficiency with screenshot/diagram tools (Lucid chart, Figma, draw.io) and basic video/screen recording tools.
• Strong organizational skills and ability to manage multiple projects and deadlines.

Job Types: Full-time, Permanent

Pay: QAR21.69 - QAR87.46 per hour

Work Location: In person