Technical Writer

Job Description Summary

Key Responsibilities

• Assist in creating, editing, and maintaining technical documentation such as user guides, release notes, FAQs, deployment notes, and product updates. • Gather information from engineers, product managers, and subject matter experts to help translate technical input into clear content. • Follow documentation templates, style guides, and internal standards to ensure consistency and quality. • Update existing documentation based on product changes, feedback, and release cycles. • Support documentation tasks in Agile workflows, including sprint-based updates and release documentation. • Maintain documentation files in content management systems or documentation platforms. • Collaborate with cross-functional teams to support documentation needs across one or more products. • Learn and apply structured authoring, version control, and publishing workflows as needed.
• Assist in creating, editing, and maintaining technical documentation such as user guides, release notes, FAQs, deployment notes, and product updates.
• Gather information from engineers, product managers, and subject matter experts to help translate technical input into clear content.
• Follow documentation templates, style guides, and internal standards to ensure consistency and quality.
• Update existing documentation based on product changes, feedback, and release cycles.
• Support documentation tasks in Agile workflows, including sprint-based updates and release documentation.
• Maintain documentation files in content management systems or documentation platforms.
• Collaborate with cross-functional teams to support documentation needs across one or more products.
• Learn and apply structured authoring, version control, and publishing workflows as needed.

Required Skills

• Strong written and verbal communication skills • Attention to detail and ability to follow documentation standards
• Must have documentation support, enterprise application
• Must have oxygen, XML, DITA • Basic understanding of technical writing or documentation workflows • Familiarity with tools such as Confluence, Git, or similar collaboration/version control tools • Ability to work with cross-functional teams • Willingness to learn technical products, tools, and documentation systems quickly • Strong time management and ability to meet deadlines • Understanding of software development lifecycle
• Good to have Skills
• Exposure to software documentation, APIs, or enterprise products • Experience with documentation publishing tools or CCMS platforms • Understanding of Agile/Scrum processes

Education and Experience

• Bachelor’s degree in English, Communications, Computer Science, or a related field. • Completion of a technical writing course, certification, or equivalent training is preferred. • 2–5 years of experience in technical writing, content writing, or related documentation roles.
• Strong written and verbal communication skills
• Attention to detail and ability to follow documentation standards
• Must have documentation support, enterprise application
• Must have oxygen, XML, DITA
• Basic understanding of technical writing or documentation workflows
• Familiarity with tools such as Confluence, Git, or similar collaboration/version control tools
• Ability to work with cross-functional teams
• Willingness to learn technical products, tools, and documentation systems quickly
• Strong time management and ability to meet deadlines
• Understanding of software development lifecycle
• Good to have Skills
• Exposure to software documentation, APIs, or enterprise products
• Experience with documentation publishing tools or CCMS platforms
• Understanding of Agile/Scrum processes
• Bachelor’s degree in English, Communications, Computer Science, or a related field.
• 2–5 years of experience in technical writing, content writing, or related documentation roles.
• Additional Information
• Relocation Assistance Provided: Yes

Additional Information

Preferred Qualifications

• Completion of a technical writing course, certification, or equivalent training is preferred.