Technical Writer

Role summary

Location and employment

• The description lists the location as UAE.
• The role is stated to be full-time.

Key responsibilities

• Develop and maintain operational manuals, procedures, and supporting documentation.
• Convert legacy documentation into structured operational content and process maps.
• Author, edit, format, and publish content through the Document Management System.
• Produce consistent, high-quality PDF, HTML, and XML documentation.
• Create and maintain documentation templates and publishing standards.
• Collaborate with subject matter experts to capture technical knowledge and operational procedures.
• Ensure documentation reflects approved operational practices and regulatory requirements.
• Support periodic reviews, updates, and continuous improvement of operational documentation.
• Promote compliance with Safety Management System requirements and documentation standards.

Required qualifications

• At least 3 years of experience producing operational documentation within aviation or Flight Operations environments.
• Strong technical writing and document control experience.
• Knowledge of structured authoring and documentation best practices.
• Ability to transform technical information into clear procedures and process maps.
• Proficiency in Microsoft Office applications and document management systems.
• Basic understanding of airline operations.

Preferred qualifications

• Safety Management System (SMS) training is preferred.
• Human Factors training is preferred.
• Experience with digital publishing and operational documentation platforms is preferred.