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jazzhr

Technical Writer

ASR International
Florida, USA
Full-time
Mid Level
Onsite
Discovered 1 months ago

Full Job Posting

  • Develop, edit, format, and maintain technical documents, reports, manuals, briefings, presentations, SOPs, and other project deliverables.
  • Review technical documentation for completeness, accuracy, consistency, grammar, formatting, and compliance with established standards.
  • Collaborate with engineers, system administrators, network personnel, Configuration Managers, and Government stakeholders to gather information and document technical processes and procedures.
  • Create and maintain operational documentation including startup and shutdown procedures, backup procedures, system documentation, workflow diagrams, equipment inventories, software inventories, and change management documentation.
  • Develop and update network diagrams, rack elevations, technical reference materials, and supporting system documentation.
  • Participate in meetings, briefings, workshops, Configuration Control Boards (CCBs), and requirement review sessions; prepare and distribute meeting minutes and action item summaries.
  • Review industry, vendor, and open-source documentation to validate technical content and ensure document accuracy.
  • Develop document templates, style guides, and standardized formats to improve documentation quality and consistency.
  • Maintain document repositories and support version control and archival processes.
  • Coordinate document reviews and approval workflows with Government and contractor personnel.
  • Prepare monthly status reports and other contract deliverables as required.
  • Support continuous process improvement initiatives by identifying opportunities to enhance documentation quality, accessibility, and usability.
  • Bachelor's degree in English, Communications, Technical Writing, Journalism, or a related field.
  • Minimum of three (3) to five (5) years of professional technical writing, editing, or documentation experience.
  • Minimum of two (2) years of experience supporting a Department of Defense (DoD) organization or program.
  • Active Secret security clearance required. Must be a US citizen.
  • Experience creating, reviewing, and maintaining technical documentation, standard operating procedures, process documentation, and user guides.
  • Strong understanding of document formatting, grammar, spelling, editing, and quality assurance practices.
  • Advanced proficiency with Microsoft Office Suite, including Word, PowerPoint, Excel, and Teams.
  • Strong written, verbal, and interpersonal communication skills.
  • Ability to work effectively with technical and non-technical stakeholders to gather and communicate information.
  • Strong organizational skills with the ability to manage multiple documents, priorities, and deadlines simultaneously.
  • Experience supporting Joint, Air Force, Combatant Command, or other DoD organizations.
  • Experience documenting enterprise IT, network, telecommunications, SATCOM, cybersecurity, or infrastructure environments.
  • Experience creating network diagrams, rack elevations, technical illustrations, or process flow diagrams.
  • Experience supporting Configuration Management, IT Asset Management, or IT Service Management programs.
  • Experience developing executive briefings, technical presentations, and governance documentation.
  • Familiarity with document management systems, SharePoint, and collaborative workflow tools.
  • Adobe Acrobat Professional, Microsoft Office Expert, or related professional certifications.

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