Technical Trainer – Quick Fit Center
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Key skills for this role
About the Role
Elevate automotive service standards as a Technical Trainer at Quick Fit Center. This role demands expertise in designing and delivering comprehensive training programs that enhance the skills of technicians and service advisors.
Key Skills for This Role
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Role Overview
- Design, deliver, and evaluate technical and operational training programs for automotive service centers.
- Develop the technical skills, safety awareness, customer service capabilities, and operational excellence of technicians, supervisors, and service advisors.
- Support onboarding, certification, upskilling, and continuous improvement initiatives.
Key Responsibilities
- Deliver technical training on:
- Tire services
- Wheel alignment and balancing
- Brake maintenance and repair
- Battery testing and replacement
- Oil and fluid services
- Suspension and steering systems
- Vehicle inspections
- Basic diagnostics and preventive maintenance
- Conduct induction, onboarding, refresher, and skill enhancement programs.
- Develop and update training materials, SOPs, manuals, presentations, and assessment tools.
- Create structured learning paths and certification programs.
- Assess employee competencies, identify skill gaps, and recommend development plans.
- Monitor training effectiveness and maintain training records and certifications.
- Coach and mentor technicians, supervisors, and team leaders.
- Support workshop productivity, quality improvement, and operational consistency.
- Conduct field visits to evaluate adherence to procedures and training effectiveness.
- Promote workplace safety, HSE compliance, and regulatory standards.
- Train service teams on customer service, communication, and complaint resolution best practices.
Requirements
- Diploma or Bachelor's Degree in Automotive Engineering, Mechanical Engineering, Technical Education, or a related field.
- 6–9 years of automotive service experience, preferably in tire service, quick-service, or multi-brand service environments.
- 2–3 years of experience in technical training, coaching, or workshop supervision.
- Hands-on experience with automotive diagnostics, maintenance procedures, and workshop equipment.
- Gender & Nationality Preference: Male, Philippine Nationals
- Age Requirement: 45 years old and below
Technical Expertise
- Tire and wheel service operations
- Wheel alignment and balancing systems
- Brake systems
- Battery and basic electrical systems
- Lubrication and preventive maintenance
- Automotive workshop operations
- Training methodologies and competency assessment
- Health, Safety, and Environmental (HSE) standards
Key Skills
- Training delivery and facilitation
- Curriculum development
- Technical assessment and evaluation
- Workshop process improvement
- Strong communication and presentation skills
- Coaching and mentoring
- Leadership and team development
- Problem-solving and analytical thinking
- Planning, organization, and stakeholder management
- Purpose of the Role
- Build a highly skilled, safety-conscious, and customer-focused workforce.
- Improve service quality, operational efficiency, customer satisfaction, and business performance.
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