Technical Support Specialist III
Full Job Posting
Education and Experience
- High School Diploma Required;
- Associates/Bachelor’s Degree Preferred One (3) to three (5) years of proven experience in a Manufacturing or Distribution environment. Support of ERP/MSC preferred.
- A+ Certification or equivalent
- Network +
- CCENT Certifications and/or equivalent
- ITIL Foundations or Equivalent Certification a plus
- Additional Responsibilities
- Additional responsibilities as directed by the BTS Service Support Supervisor, BTS Service Support Manager, Director, Automation and BTS, and IT Leadership.
- Work Environment
- Ability to work various hours, including 2nd/3rd shift & weekends. Work schedules vary based on needs: will include extended hours and weekend work.
- Ability to work in confined areas, ceilings, and attic spaces to run wire for system integration or telecommunications.
- Ability to lift up to 50 lbs. in order to move and/or install necessary equipment.
- Ability to work in high temperature areas (attic space) for prolonged periods.
- Willing to travel if necessary for training & on-site systems support.
- Willing to be included in the on-call support rotation.
- This is a Work From Office position.
Preferred Qualifications
- Associates/Bachelor’s Degree Preferred One (3) to three (5) years of proven experience in a Manufacturing or Distribution environment. Support of ERP/MSC preferred.
- ITIL Foundations or Equivalent Certification a plus
About Boar's Head Brand
Producer of premium delicatessen meats, cheeses, and condiments.
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