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Technical Support Engineer
Luxoft
Toronto, CAN
Full-time
Onsite
Discovered 3 weeks ago
• Git (GitHub) • Linux administration and troubleshooting skills • Zabbix monitoring platform • ITIL - incident and change management (ServiceNow)
Key Skills for This Role
• Git (GitHub) • Linux administration and troubleshooting skills • Zabbix monitoring platform • ITIL - incident and change management (ServiceNow)
Full Job Posting
Responsibilities
- Technical support role for the platform: • Deal with L1/L2 tickets • Escalate to L3 in case of a need • Collaborate with different stakeholders • Investigate and provide comprehensive details for quick resolution
Skills
- Git (GitHub) • Linux administration and troubleshooting skills • Zabbix monitoring platform • ITIL - incident and change management (ServiceNow)
About Luxoft
Technology10,001+Founded 2000
Global IT services and consulting company
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