Technical Support Engineer
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Job Responsibilities Provide technical support to customers and internal teams regarding IT and Security solutions. Troubleshoot hardware and software issues related to products sold by Shuruq Saudi.
Key Skills for This Role
Full Job Posting
Job Responsibilities
- Provide technical support to customers and internal teams regarding IT and Security solutions.
- Troubleshoot hardware and software issues related to products sold by Shuruq Saudi.
- Install, configure, and maintain IT and Security systems.
- Conduct product demonstrations and training sessions for customers.
- Collaborate with Sales and Pre-Sales teams to ensure smooth implementation of solutions.
- Document and report technical issues and resolutions.
Requirements
- Bachelor’s degree in IT, Computer Science, or related field.
- Proven experience in technical support or IT helpdesk roles.
- Strong knowledge of IT infrastructure, networking, and Security systems.
- Excellent communication and problem-solving skills.
- Ability to work independently and as part of a team.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Shuruq Saudi
Pre-Sales Engineer
Riyadh, KSA
Job Responsibilities Assist Sales team in technical discussions and presentations with customers. Understand customer requirements and design customized IT and Security solutions. Prepare technical proposals, solution
Sales Executives
Riyadh, KSA
Job Responsibilities Identify and develop new business opportunities in the IT and Security solutions market. Build and maintain strong relationships with existing and potential customers. Understand customer needs an