Technical Support Engineer (API & Solutions)
Role Overview
Spec Brite Group is hiring a Technical Support Engineer (API & Solutions) to support integration and troubleshooting for GCC clients.
Clients include hospitals, clinics, gyms, and wellness centers using professional, EMR-linked, and personal-care device lines.
The role focuses on integration support and troubleshooting, not core software development.
Reports to the GM / Head of Maintenance and coordinates with maintenance leadership, supplier developers, and client IT/development teams.
Key Skills for This Role
Full Job Posting
Role and scope
Spec Brite Group is hiring a Technical Support Engineer (API & Solutions) to support integration and troubleshooting for GCC clients.
Clients include hospitals, clinics, gyms, and wellness centers using professional, EMR-linked, and personal-care device lines.
The role focuses on integration support and troubleshooting, not core software development.
Reports to the GM / Head of Maintenance and coordinates with maintenance leadership, supplier developers, and client IT/development teams.
Key responsibilities
- Act as the technical contact for client API and software integration requests and lead meetings with client developers.
- Support API integration and troubleshooting; explain CSV, JSON, and HL7 formats and specifications.
- Provide SDK/API documentation and support InBody software installation, configuration, and web troubleshooting.
- Support HL7 integration with client medical EMR systems and InBody CSV data import/export workflows.
- Use PowerShell automation for offline and online data handling and integrate and test local LLMs on local or on-premise servers.
Technical knowledge and candidate profile
- Required: cloud-based web API integration and PowerShell-based CSV integration workflows.
- Required: software deployment, configuration, and web-based troubleshooting.
- Required: working proficiency in Python and Java (JSON).
- Candidates should be confident leading technical meetings with external developers.
- Medtech, healthcare IT, or EMR-adjacent integration exposure is a plus.
- Bachelor's degree is preferred; willingness to travel up to 50% is preferred.
Pay
- Pay is AED 1,957.40–2,973.14 per month.
Workplace
- Work location is in person.
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