Technical Support
Skills
About This Role
Overview
- Job Title: Technical Support Engineer (Retail & Surveillance Systems)1.
- Networking (Infrastructure)
- The candidate must demonstrate a deep understanding of network infrastructure, as it serves as the backbone for all operational devices:
- **LAN vs. WAN:** Proficiency in setting up Local Area Networks and interconnecting multiple branches.
- **IP Addressing:** Advanced knowledge of **Static IP** and **DHCP** configuration, essential for CCTV systems and Foodics integration.
- **Hardware Management:** Expert level in installing and configuring **Routers, Switches, and Access Points (APs)**.
2. Specialized Systems (POS & Attendance)
- **Foodics System:** * Expertise in **Hardware Integration** (connecting tablets to printers and networks).
- Configuration of **Thermal Printers** and network-based printing.
- Troubleshooting **Sync Issues** and managing **Offline Mode** operations.
- **Attendance Systems:**
- Installation and programming of biometric devices (Face Recognition, Fingerprint, and RFID Cards).
- Integrating hardware with management software for automated report extraction.
3. Surveillance Systems (CCTV)
- Comprehensive expertise in both modern and legacy surveillance technologies:
- **IP Cameras:** Managing **NVRs**, network-based camera programming, and **PoE (Power over Ethernet)** technology.
- **Analog Cameras:** Handling **DVRs** and professional cabling using **Coaxial Cables**.
- **Remote Access:** Configuring **Remote Monitoring** for mobile viewing outside the local network.
4. Printing Solutions
- **Receipt Printers:** Maintenance and driver installation for Point of Sale (POS) printers.
- **Kitchen Printers:** Ensuring seamless order routing to kitchen displays/printers without interruption.
- **Office Printers:** Troubleshooting and maintaining standard office printing equipment.
- **Technical Summary (Keywords for Search/ATS):**Technical Support \| Foodics Specialist \| CCTV Engineer \| IP & Analog Cameras \| Networking (TCP/IP) \| Biometric Attendance Systems \| POS Hardware Integration \| PoE \| NVR/DVR Configuration.
- نوع الوظيفة: عقد
- مدة العقد: 1 شهور
- الراتب المدفوع: ﷼٦٬٠٠٠٫٠٠ لكل شهر
- موقع العمل: بشكل شخصي
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