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Technical Specialist

Ecolab
USA
Full-time
Mid
Onsite
Discovered 5 days ago
excel

Full Job Posting

What You Will Do

  • Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance and continuous improvement plans
  • Assist Sales Representatives with plant surveys of prospective customers
  • Assist Sales Representatives with start-ups of new applications in both existing customers and in new accounts
  • Develop strong relationships with the key stakeholders in the strategic district accounts where you provide service support to other District Sales Representatives
  • Provide technical support to customers; identifying and resolving customer pain points, escalating as required
  • Engage in problem solving by performing system analysis, interpreting data and providing written recommendations to ensure customer operations are performing at optimal levels
  • Support services include: Sample testing, light maintenance, customer service, service report generation, chemical ordering, chemical inventory management, general labor activities
  • Follow Ecolab safety guidelines and incident reporting requirements
  • This role has a 15%-20% travel component. There may be opportunities to travel to other states to assist with projects

Minimum Qualifications

  • Bachelor’s degree in an Engineering field OR five (5) years of professional plumbing and/or HVAC experience
  • Experience working with Microsoft Office Suite
  • Possess a current and valid Driver’s License
  • Immigration sponsorship not available for this role

Preferred Qualifications

  • Water treatment or specialty chemical industry experience
  • Working knowledge of boilers, cooling towers, and wastewater treatment systems would be an advantage
  • Carry aptitude and confidence to deal with large national and multi-national customers
  • Strong mechanical aptitude
  • Experience working with MS Excel Spreadsheets
  • Annual or Hourly Compensation Range
  • The pay range for this position is $77,900-$117,000. Many factors are taken into consideration when determining compensation, such as experience, education, training, geography, etc. We comply with all minimum wage and overtime laws.

Benefits

  • Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. Click here to see our benefits.
  • If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here.
  • Potential Customer Requirements Notice
  • To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to:
  • Undergo additional background screens and/or drug/alcohol testing for customer credentialing.
  • Americans with Disabilities Act (ADA)
  • Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website.

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