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indeed

Technical Solutions & Implementation Manager

SAS Chartered Accountants
Dubai, UAE
Fulltime, Contract
Onsite
AED 8,000 - 15,000/month
Discovered 4 weeks ago
Technical presalesSolutions engineeringImplementationERP systemsSaaSREST APIs

Full Job Posting

Role overview

Acts as the technical bridge between Emara and its customers.

The role involves customer technical meetings, requirement gathering, product demonstrations, presentations, integration discussions, and coordination with Emara’s development team.

Software development and final technical implementation are handled by Emara’s development team.

Responsibilities

  • Attend technical meetings with prospective and existing customers; understand their ERP, API, and integration requirements.
  • Conduct technical discovery and requirement-gathering sessions; present solutions and capabilities.
  • Conduct product demonstrations and Proof of Concept discussions.
  • Prepare technical requirements and implementation documentation, and coordinate customer needs with the development team.
  • Support ERP, API, and system integration projects; follow up during customer technical onboarding and implementation.
  • Identify technical issues and coordinate resolution with the development team.
  • Participate in technical discussions with ERP providers, technology partners, and enterprise customers.

Requirements

  • At least 3 years of experience in technical presales, solutions engineering, implementation, ERP, SaaS, API integration, or enterprise software.
  • Good understanding of REST APIs, JSON, webhooks, and system integrations.
  • Experience with Kingdee, SAP, Oracle, Microsoft Dynamics, or similar ERP systems is an advantage.
  • Experience in e-Invoicing, Peppol, or FinTech is an advantage.
  • Strong communication and presentation skills, and ability to explain technical concepts to technical and non-technical customers.
  • Excellent English; UAE customer-facing experience is preferred.

Compensation and package

  • Pay is AED 8,000–15,000 per month, depending on experience.
  • Package includes UAE visa and health insurance; business-related expenses are covered.

Workplace

  • Work location is in person.

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