Technical Services Manager

Role overview

Compensation and benefits

• The role pays £63,000 per annum plus Sodexo employee benefits.
• Benefits include wellbeing support, an Employee Assistance Programme, virtual GP access, discounts, pension membership, learning and development, and a Bike to Work Scheme.

Key responsibilities

• Lead and develop the London engineering team and provide technical governance across the wider UK account.
• Maintain statutory compliance, safe systems of work, engineering standards, and effective maintenance delivery.
• Manage technical contractors, suppliers, specialist service partners, audits, risks, corrective actions, and engineering performance.
• Advise senior stakeholders on expenditure, capital investment, projects, lifecycle planning, asset management, and service improvement.
• Lead incident investigations, root cause analysis, continuous improvement, and improvements in reliability, energy performance, sustainability, and customer experience.
• Travel regularly to sites across London, Leeds, Manchester, Birmingham, Edinburgh, Liverpool, and Sheffield.

Required qualifications and experience

• Relevant engineering qualification such as NVQ Level 5, HNC, HND, or equivalent.
• Strong building services engineering or technical facilities management background with engineering team leadership experience.
• Knowledge of statutory compliance, safe systems of work, PPM, reactive maintenance, risk assessments, RAMS, permits, and safe isolation.
• Experience providing technical governance across multiple sites and managing specialist contractors and suppliers.
• Understanding of technical budgets, expenditure, forecasting, quotations, lifecycle planning, minor projects, and capital works.
• Strong communication skills, willingness to travel, and confidence to challenge unsafe or poor practice.

Desirable experience

• Professional engineering registration or progress toward registration.
• IOSH, NEBOSH, or equivalent health and safety qualification.
• Experience with BMS, critical infrastructure, energy management, mobilisation, asset verification, or multi-site service transformation.
• Experience in a corporate, legal, or professional services environment.