Reception Administrator
Full Job Posting
What you’ll do:
Carry out general reception and administrative duties, including answering calls, processing emails, filing, paperwork and maintaining designated areas to the required service standards.
Provide excellent customer service, respond to queries and complaints promptly, and report any issues to the Lead Receptionist.
Issue keys, assist with mailroom duties, operate the till and complete cashing-up procedures, following profit protection and site security processes.
Maintain cleanliness and replenish refreshments, including tea, coffee, milk and sugar, ensuring cleaning equipment and materials are used safely following appropriate training.
Follow all health and safety, food safety, COSHH, security and personal protective equipment requirements, reporting maintenance issues, hazards and risks immediately.
Support the wider team with meetings, furniture movement, relevant paperwork, building security and additional reception or cleaning duties, including holiday and sickness cover when required.
What you bring:
Previous experience in a receptionist or administrative role.
Excellent communication and customer service skills.
Ability to follow Health and Safety procedures and workplace guidelines.
Good organisational skills and the ability to complete tasks to a high standard.
A positive, flexible approach and the ability to work well as part of a team.
Ability to work independently, use your own initiative and support the smooth running of the service
What we offer:
- Working with Sodexo is more than just a job; it’s an opportunity to be part of a team where your work has a genuine purpose. You'll be supported by your colleagues, have access to a range of employee benefits and have opportunities to develop your career within a large organisation.
In addition, we offer:
Mental health & wellbeing support
Employee Assistance Programme providing personal, legal, and financial advice
24/7 virtual GP access and lifestyle rewards
Discounts for you and your family
Financial wellbeing tools and retirement plan
Cycle to Work scheme
Paid volunteering day
Join Sodexo as a Reception Administrator and be the welcoming face of our service, providing excellent customer service and administrative support while helping ensure the smooth day-to-day running of reception and making a positive difference every day!
File Downloads
2025 Benefits UK Brochure V9.pdf
Requirements
- Previous experience in a receptionist or administrative role.
- Excellent communication and customer service skills.
- Ability to follow Health and Safety procedures and workplace guidelines.
- Good organisational skills and the ability to complete tasks to a high standard.
- A positive, flexible approach and the ability to work well as part of a team.
- Ability to work independently, use your own initiative and support the smooth running of the service
About Sodexo
Global provider of food and integrated facilities management services.
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