Technical Sales Engineer
About the Role
The Technical Sales Engineer provides specialized optical expertise to support the Zayo sales team with presales activities including 1830 PSS designs, quotes, and bringing new solutions to the network. Works with customers and development teams to create the best fit offering. Contributes to / defines the technical strategy towards the designated customer(s), optimally adapts towards their vision, requirements, and needs in close collaboration with the respective customer teams and market solution team / head. Makes technical presentations to customers focusing on Nokia's value proposition to customer during prospect and negotiation phases.
Full Job Posting
Qualifications
- You should have:
- 10+ years of experience in customer-facing Sales Engineering or similar role.
- Strong knowledge of fiber optic transport technologies (DWDM, ROADM, FOADM, Optical Amplification, etc.).
- Experience with Transport system design and operational requirements (Space, Power, Cooling, etc.).
- Proficiency in Network Design Tools (WaveSuite Planner, Transport Network Planner, etc)
- Proficiency in Network Management Systems (Nokia WaveSuite, Transcend NMS, etc.).
- It would be nice if you also had:
- Experience working with value added resellers (VARs).
- Background in Network Analysis, Optimization, and Cost Modeling.
- Exceptional presentation and public speaking skills tailored to diverse audiences.
- Proficiency in MS Office 365, particularly Excel, PowerPoint, and Visio.
- Working experience with Automation tools such as CoPilot, ChatGPT, Claude, others.
Responsibilities
- Lead the technical sales process as a vital resource, working alongside the Account Team to deliver customized optical solutions.
- Develop and present engaging technical demonstrations of Nokia's optical product portfolio to clients.
- Analyze customer requirements to create tailored solutions focused on reliability, scalability, and cost-effectiveness.
- Prepare accurate network designs and quotations, ensuring seamless client onboarding and after-sales support.
- Participate in industry events and trade shows to promote Nokia's innovations and strengthen market presence.
- Quickly respond to RFI/RFP requests, addressing both functional and technical needs efficiently.
- Build and maintain long-term relationships with clients and internal teams, ensuring alignment and satisfaction throughout the sales cycle.
- Mentor and train sales team members on technical concepts and sales strategies, fostering a collaborative learning environment.
About Nokia
Nokia is a Finnish multinational technology company specializing in telecommunications infrastructure, software, and licensing. It provides network equipment and services for mobile, fixed, and cloud networks to communications service providers and enterprises worldwide.
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