Technical QA Manager

Company

Role Overview

Responsibilities

• Create project UATs and verify test plans.
• Triage and manage bugs systematically across the technology stack.
• Maintain and monitor CI/CD systems.
• Manage staging systems, including data extracts, full deployments, and development data versioning.
• Clarify technical constraints for engineering teams and bridge technical and non-technical communication.
• Manage test automation and investigate edge cases and pipeline failures.

Qualifications

• At least 3 years of professional experience in software QA, QA automation, or a related technical software role.
• A bachelor's degree in computer science, engineering, information technology, or equivalent practical experience.
• Ability to read application and test code in Ruby, Python, JavaScript, or a comparable language.
• Ability to work independently while collaborating across technical and non-technical teams.
• Clear and effective communication with engineers and business stakeholders.

Core Skills and Experience

• Hands-on experience maintaining, troubleshooting, and running test suites within CI/CD pipelines such as Jenkins or similar tools.
• Direct experience with Linear, Jira, GitHub Issues, or similar issue-tracking software for defect management.
• Experience translating product briefs into comprehensive UATs and clear test plans.
• Experience with B2B, SaaS, or complex web applications is a plus.
• The role involves designing QA processes and test strategies for AI and agentic systems.

Location and Work Model

• The role is based in Lumerate's West End Toronto office during onboarding, with three office days per week.
• After onboarding, the successful candidate may choose a hybrid or remote work arrangement.

Salary

• The stated salary range is $90,000 to $110,000.