Technical Project Manager

Build the Future

At McGraw Hill we create best-in-class, next-generation learning platforms that are used by millions of students and educators worldwide from kindergarten through graduate school.

Our goal is to accelerate student success through intuitive and effective learning tools and content that maximize a teacher’s time and a student’s learning experience.

We do all of this in a supportive, collaborative environment where you can grow your career in a way that fits into your life.

How can you make an impact?

The Project Manager is responsible for working with a wide range of stakeholders to plan, schedule, execute, track, and deliver roadmap projects on-time, on-scope, and on-quality.

The PM will partner with technical product management, engineering, QA, and business partners to identify and honor critical milestones, remove obstacles or risks that threaten a successful delivery, and to lead agile teams to completion of commitments.

The PM is the chief promise keeper of achieving agreed upon milestones, the primary facilitator of collaboration both within and across teams, and the first responder to resolving and reporting impediments.

This is a remote role based in the United States.

What you will be doing:

Chief promise keeper for achieving agreed upon milestones in committed projects, as well as maintained software

• Proactively identifies and removes impediments to ensure successful delivery of team commitments

• Actively monitors schedule compliance – i.e., enforcing and/or monitoring, and escalating when there is a potential issue

• Owns and drives issue resolution and risk mitigation

• Ensures teams/stakeholders focus on both intermediate milestones and end-to-end delivery of the user experience

• Drives commitments to completion on-time, on-scope, and on-quality

• Facilitates the successful release of projects (e.g. Go/No Go meetings, documented release plans, etc.)

• Monitors and drives tech ticket maintenance and resolution

Coaches and facilitates one or more scrum teams

• Champions agile methodologies throughout the development process

• Ensure understanding of and execution of the SDLC

• Monitors team progress and redirects as needed for success

• Actively shields the team from distractions during the sprint

• Monitors and nurtures the health/morale of team

Ensures all projects are executed with excellence

• Understands and tracks roadmap commitments after proper prioritization

• Recognizes cross-project and cross-team interdependencies and communicates accordingly to expose and mitigate potential risks

• Escalates issues across impacted projects and teams

• Ensures the charter is complete, approved, and a living document to reflect the current state of a project

• Establishes team norms that participants support

• Maintains a precise and accurate decision log that is communicated to stakeholders to ensure visibility and traceability for key decisions

• Executes successful kick-offs, iteration 0’s, and dependency resolution

• Maintains project artifacts

Effectively communicates within and across teams to ensure successful collaboration

• Demonstrates skills in leadership, negotiation, conflict management, communication, and critical thinking

• Owns and manages communication plan for project

• Adjust communication style and delivery for team/audience

• Diplomatically addresses issues with a wide variety of stakeholders

• Works out dependency issues and escalates when necessary

• Takes and shares accurate notes with the right level of detail for the intended audience

• Owns agenda creation (establishing, circulating, and keeping refreshed), including appropriate attendee identification, invitation, and confirmation that required attendees can/do attend

• Note that this job requires the ability to “bend” as needed with Content projects to assist in creation of “traditional” Product artifacts such as Charter creation, User Story writing, etc.

What you bring:

• Bachelor's degree in Business, Information Technology, Computer Science or related field preferred. Advanced degree is a plus.

• In depth knowledge of software development and adoption, ideally in Ed Tech.

• Demonstrate fluency in AI tools and emerging technologies, leveraging them to improve project planning, workflow automation, documentation, and cross-functional collaboration.

• Project management experience required managing a project timeline, resources, and scope in order to meet business requirements.

• Self-motivated and well-organized; able to prioritize tasks and work well under pressure.

• Outstanding oral and written communication skills required.

• Strong organizational, planning and prioritization skills required.

• Adequate product knowledge and understanding of markets/customers.

• Proven ability to build and lead strong teams, as well as other Project Managers.

• Experience building and scaling highly-engaged, high performing product teams in a fast-paced SaaS environment.

• Exceptional problem solving skills.

• History of building effective relationships at all levels.

• Ability to function successfully across matrix environments

• Scrum master experience as a coach / facilitator and proficiency in an agile project management environment are required.

• Project Management Professional (PMP) certification is a plus.

• Certified Scrum Master (CSM) certification is a plus.

• Experience in consulting, working with business partners, and external vendors utilizing both traditional and rapid/lightweight project management is desired.