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Technical Program Manager, Trust and Safety Workspace Smart Review

Google
Bengaluru, IND
Manager · 8+ years experience
Onsite
Discovered 3 days ago
Communication

Full Job Posting

Responsibilities

  • Establish required program structures/projects, manage cross-functional launch timelines and measure progress of the annual OKRs.
  • Partner closely with engineering, product, data science, and Trust and Safety (T&S) central teams to implement Applied AI solutions to address.
  • Establish/improve/automate Smartreview processes such as Intake, Triage, backlog processes and run program sprints.
  • Review key metrics pertaining to a program, monitor potential metric deviations, and define corrective actions for critical deviations.
  • Communicate program status, risks, and milestones clearly to cross-functional and executive leadership. Develop and launch project management best practices and measure adoption across the team.

Minimum qualifications:

  • Bachelor's degree in a technical field, or equivalent practical experience.
  • 5 years of experience in program management.

Preferred qualifications:

  • Bachelor's degree in a quantitative field, e.g., Computer Science, Engineering, or equivalent practical experience.
  • Experience managing the full SDLC cycle and ML pipeline management while working with technical teams, with 8 years of experience as a technical program manager.
  • Experience working in a fast-paced, constantly evolving environment and strong communication skills with high attention to detail.
  • Advanced knowledge of AI solutions and demonstrated capability in embedding generative AI solutions and LLM capabilities into operational workflows.
  • Outstanding influencing and executive communication skills, and ability to build strong relationships with cross-functional partners.

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