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Outcome Customer Engineer, Retail, Google Cloud

Google
Atlanta, USA
Senior · 6+ years experience
Onsite
USD 127000-184000 / year
Discovered 5 days ago
gcpjavapython

Full Job Posting

Responsibilities

  • Develop and orchestrate a structured, end-to-end deployment plan across customer, professional services, and partner teams—onboarding the implementation team, clearing blockers, managing timelines and progress, and ensuring readiness (e.g., capacity, training).
  • Employ coding, debugging, or systems design to resolve technical blockers and accelerate deployment.
  • Drive and track progress of the initial and ongoing ramp of workloads, moving customers from agreement to consumption as quickly as possible.
  • Identify expansion opportunities for new workloads within the account during project execution.
  • Drive sustainable product usage to help customers realize value on an ongoing basis and secure future agreement renewals.

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 6 years of experience with cloud native architecture in a customer-facing or support role.
  • Experience in deployment planning, orchestration, or change management.
  • Experience in programming languages, debugging, or systems design.
  • Experience working with, presenting to, or influencing technical stakeholders or executive leaders.

Preferred qualifications:

  • Experience working with product and capacity teams to resolve technical and capacity blockers.
  • Experience with object-oriented programming languages (i.e., Python, Java), and using technical proficiencies to remove blockers and accelerate customer deployment.
  • Experience guiding customers through the organizational change and delivery preparation needed to adopt new, cloud-powered business processes.
  • Experience with development or implementation of AI agents in an enterprise environment.
  • Experience selling technical solutions in one or more of the following areas: Infrastructure Modernization, Application Modernization, Data Management, Data Analytics, AI, Networking, Migrations, or Security.
  • Experience with Google Cloud products and differentiation from competition.

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