Technical Product Owner - AI & Power Platform

About Trail Appliances

About the role

What you'll do

• Own roadmaps and backlogs for Microsoft 365 Copilot, Copilot Studio, Power Apps, Power Automate, Dataverse, and related innovation.
• Identify business opportunities for AI and automation and prioritize them by value, feasibility, adoption, cost, risk, and strategic fit.
• Convert business needs into user stories, process designs, technical requirements, governance controls, and measurable metrics.
• Configure, prototype, test, troubleshoot, and deliver solutions with technical specialists as needed.
• Lead discovery workshops, demonstrations, pilots, user acceptance testing, training, and adoption.
• Coordinate platform administration, licensing, capacity, environments, security, connectors, and lifecycle management with relevant teams.
• Monitor usage, adoption, platform health, costs, and realized business value.
• Develop practical governance that enables innovation while protecting people, customers, data, and the business.

Required experience

• Five or more years in product ownership, product management, business analysis, automation, enterprise applications, digital transformation, or solution delivery.
• Hands-on Power Platform experience, including Power Apps, Power Automate, Dataverse, administration, governance, and application lifecycle management.
• Experience with generative AI, copilots, or agents across assessment, prototyping, testing, governance, security, privacy, and responsible AI.
• Experience managing licensing, consumption, capacity, utilization, forecasting, and technology costs.
• Ability to configure and troubleshoot low-code and AI solutions, and to develop roadmaps and manage complex competing priorities.
• Business analysis, discovery, facilitation, stakeholder management, and communication skills for technical, operational, and executive audiences.
• Knowledge of enterprise security, data access, identity, environments, supportability, and change management governance.

Preferred experience

• Microsoft 365 Copilot and Copilot Studio experience is a plus.
• Deploying AI or agent-based solutions with measurable value and establishing AI or Power Platform governance programs are pluses.
• Experience with Azure AI Services, AI Builder, Microsoft Fabric, Power BI, Power Pages, Dynamics 365, Azure DevOps, APIs, integrations, or enterprise data platforms is a plus.
• Microsoft certifications in Power Platform, Azure AI, Business Applications, or related technologies are a plus.

Workplace

• The posting describes a hybrid work environment.

What Trail offers

• The posting lists competitive compensation and benefits, professional development, a collaborative culture, and the opportunity to influence AI and automation at a growing Canadian organization.