Office Administrator (Full time contract) - North Vancouver (1026)
Full Job Posting
As an Office Administrator, you will
Provide exceptional service to all customers and be approachable as you are their first point of contact (Hence, the smile 😊).
Field any incoming calls and inquiries.
Assist in administrative duties to run store administration.
Collaborate with our Sales and Customer Support Team to provide timely, proactive service and support.
Take initiative to find creative approaches that make each customer’s experience feel personal.
Build relationships and a great rapport with customers.
Teamwork – You are a team player who can also thrive independently.
We hope you are passionate about
Customer Service – You are a people person who uses your skills to create great rapport with customers
Teamwork – You are a team player who can also thrive independently
Joining a fun, fast-paced environment!
The experience we like to see
Working in an administrative/customer service role
Fast and accurate data entry skills with the ability to multi-task
Experience managing customer conflict and escalation
Proficiency in Microsoft Office
Must be able to work weekends when needed
Bonus Points
You exude energy, enthusiasm, and positivity!
You are willing to work additional time when necessary to complete tasks and meet deadlines
Why join Trail:
Showroom environment
Paid time off
Generous employee discounts
Employee Recognition Program
Extended health care and dental coverage
Gym membership discount
Professional Development Programs
Career Progression
Company events
Additional information
INDHP
We inspire possibilities, make shopping ridiculously easy, and help create special moments at home. Are you ready to meet your team?
About Trail Appliances
Family-owned independent appliance retailer serving households, builders, and designers across Western Canada.
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