Technical Product Owner - AI & Power Platform
Role Overview
Lead the direction, governance, adoption, and evolution of AI and low-code platforms at Trail Appliances.
Work with Sales, Operations, Customer Experience, HR, Finance, Supply Chain, and IT to deliver business value.
Key Skills for This Role
Full Job Posting
Role overview
Lead the direction, governance, adoption, and evolution of AI and low-code platforms at Trail Appliances.
Work with Sales, Operations, Customer Experience, HR, Finance, Supply Chain, and IT to deliver business value.
What you'll do
- Own roadmaps and backlogs for Microsoft 365 Copilot, Copilot Studio, Power Apps, Power Automate, Dataverse, and related initiatives.
- Identify and prioritize business opportunities; translate needs into user stories, process designs, controls, and success measures.
- Configure, prototype, test, troubleshoot, and help deliver solutions alongside technical specialists.
- Lead discovery, demonstrations, pilots, user acceptance testing, training, and adoption.
- Manage platform administration, licensing, capacity, environments, security, connectors, lifecycle, health, costs, and value.
- Set practical governance that supports innovation while protecting people, customers, data, and the business.
Required experience
- Five or more years in product ownership, product management, business analysis, automation, enterprise applications, digital transformation, or solution delivery.
- Hands-on Power Platform experience including Power Apps, Power Automate, Dataverse, administration, governance, and application lifecycle management.
- Generative AI, copilot, or AI-agent experience across assessment, prototyping, testing, governance, security, privacy, and responsible AI.
- Experience managing technology costs and developing roadmaps for complex initiatives.
- Ability to configure and troubleshoot solutions; strong business analysis, discovery, facilitation, stakeholder management, and communication skills.
- Knowledge of enterprise security, data access, identity, environments, supportability, and change management.
Preferred qualifications
- Experience with Microsoft 365 Copilot, Copilot Studio, AI deployments, or AI and Power Platform governance programs is preferred.
- Experience with Azure AI Services, AI Builder, Microsoft Fabric, Power BI, Power Pages, Dynamics 365, Azure DevOps, APIs, integrations, or enterprise data platforms is preferred.
- Related Microsoft certifications are preferred.
Work environment
- The role offers a hybrid work environment.
What Trail offers
- Competitive compensation and benefits, professional development, and a collaborative, supportive, values-driven culture.
About Trail Appliances
Trail Appliances is a family-owned Canadian appliance retailer with more than 500 employees and locations across British Columbia.
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