Product Owner
Role Overview
Own the roadmap and backlog for a core business capability such as sales enablement, purchasing and logistics, or order management and finance.
Challenge current processes and partner with business and technology teams to deliver measurable operational and user-experience improvements.
Key Skills for This Role
Full Job Posting
Role overview
Own the roadmap and backlog for a core business capability such as sales enablement, purchasing and logistics, or order management and finance.
Challenge current processes and partner with business and technology teams to deliver measurable operational and user-experience improvements.
Product strategy and delivery
- Maintain a roadmap balancing immediate needs and longer-term transformation, aligned to strategy, KPIs, risks, and dependencies.
- Identify gaps in processes, data, controls, usability, and automation; propose scalable improvements.
- Prioritize the backlog by business value, urgency, and effort.
- Create requirements, process maps, user stories, acceptance criteria, UI/UX expectations, and measurable outcomes.
- Partner with project managers, developers, solution architects, D365 administrators, and data teams.
- Facilitate workshops, backlog refinement, demos, and decision forums; align business and technical stakeholders.
- Participate in system testing, lead or support UAT, and validate solutions before release.
- Coordinate release readiness, training, documentation, and adoption.
- Track KPIs, support post-launch optimization, and drive continuous improvement.
Qualifications
- At least 5 years in product ownership, business analysis, enterprise systems, or digital transformation.
- Ability to prioritize competing demands and connect technology to business outcomes.
- Strong business analysis skills, including process mapping, requirements, user stories, acceptance criteria, and benefit measurement.
- Strong stakeholder engagement, influencing, and communication skills, including translating between business and technical teams.
- Experience with testing, UAT, and solution validation; comfort using data and KPIs to measure success.
- Solid understanding of UI/UX principles in business systems.
Bonus experience
- Microsoft Dynamics 365, Power Platform, or similar enterprise systems.
- Retail, supply chain, logistics, finance, customer service, or sales enablement background.
- Agile delivery, backlog management tools, process or journey mapping, wireframing, prototyping, change management, training, or adoption experience.
Work environment
- Hybrid work environment with regular in-person collaboration sessions.
- Standard business hours, with occasional support during releases or critical events.
- Minimal travel; occasional visits to stores, distribution centres, or business sites may be required.
Benefits
- Competitive salary and extended health benefits, employee appliance discounts, and career development opportunities.
- Collaborative team culture with events and volunteer programs.
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