TECHNICAL MANAGER - Cyber Security
Skills
About This Role
Overview
Minimum 12 to 16 years of cyber security experience handling team and customer services.
Owns the service delivery at customer location for all the tracks.
Working with client and team to priorities the tasks.
Manage the SLA and make sure its been met.
Present reports to client and internal stakeholders.
Be a technical leader to handle technical escalations and download reports from SIEM and other tools.
Work with cross functional teams and make sure services are delivered on time.
Hiring and mentoring team.
Handling review meetings.
Work as technical consultant for customer
Owns enhancements in the support.
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