Technical Lead

Experience/Qualifications

• Epic Ambulatory, Epic Compass Rose and Epic Health Planet certifications and experience.
• Knowledge of general principles of information systems and computer usage normally acquired through completion of a Bachelor of Science in Business, Information Technology, clinical area, or related field and/or two to five years' relevant healthcare/IT experience required.
• Experience with clinical assessment, planning, protocol development, standards, policies and procedures preferred.
• Previous teaching/training and project management experience.
• Very strong working knowledge of hospital clinical and administrative departments, operations, and core process flows. Understands interactions and flows with administrative and financial systems.
• Strong understanding of general principles of information systems and computer usage.
• Excellent verbal and written communication skills, quick thinking, and problem-solving skills.
• Analytical ability to evaluate systems, test data and/or program logic, and determine proper program execution with some assistance.
• Ability to identify problems, collect data, establish facts, and solve problems related to computer systems/software generally without assistance.
• Ability to prioritize work responsibilities and meet established deadlines generally without assistance.
• High level of expertise using computer tools in a clinical setting required.
• A tolerance for working in a fast-paced work environment.
• Demonstrated ability to multi-task and manage several different issues at a time
• Complete all tasks in a timely manner with accurate documentation.
• Collaborate effectively with colleagues and across teams to achieve the completion of tasks.
• Troubleshoot problems and address questions from users, and provide on-call support on a rotating basis.
• Make recommendations, review and test changes, enhancements, and each new release as assigned.
• Ensure the test scripts have been created, reviewed, and updated to reflect proposed workflow solutions.