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Technical Implementation Manager Senior Associate

JPMorgan Chase
Plano, USA
Full-time
Manager
Onsite
Discovered 4 days ago
Communication

Full Job Posting

Job Responsibilities

  • Participate in new hire training to understand our onboarding processes and tools.
  • Engage with senior leaders to align with our vision and strategy.
  • Build relationships with partners through regular calls to review active implementations.
  • Develop expertise in API solutions and support clients with file mapping exercises.
  • Utilize IT banking tools and gain experience through shadowing knowledgeable peers.
  • Own the client’s technical onboarding experience, representing us as the client-facing technical contact.
  • Provide consultative advice on technical aspects of treasury solutions, including RFP responses and client presentations.
  • Translate business requirements into detailed technical specifications for treasury services.
  • Document scope, meeting agendas, minutes, and project plans using MS Office tools.
  • Use workflow tools for status updates and document repository management.
  • Establish timelines and dependencies to exceed client and partner expectations.

Required Qualifications, Capabilities, and Skills

  • Strong passion for delivering exceptional client and partner experiences and ability to thrive in a fast-paced, dynamic client-facing environment.
  • Proficiency in technical project management, particularly in complex treasury implementations.
  • Excellent communication skills, with the ability to partner and influence others towards a common goal and strong adherence to policy and procedures, consistently meeting or exceeding established SLA.
  • Expertise in using collaboration tools like WebEx and Zoom for enhanced client discussions.
  • Solid understanding of project management principles and eagerness to learn.
  • Knowledge of payments and receivables processes, with a willingness to expand expertise.
  • Technical consulting or business analysis skills in ERP, systems integration, or API space and proficiency in MS Office Suite for documentation and project planning.

Preferred Qualifications, Capabilities, and Skills

  • Passion for learning new operating models, technologies, and industry trends.
  • Technical client consulting experience to support technical roles.
  • Knowledge and experience with JSON, Postman/Bruno Tools.
  • BA/BS degree.
  • Developing experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes

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