Technical Customer Success Account Manager
Role Overview
With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture.
Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more.
Are you the tech-savvy cloud loving person that has Cloud and IT (information technology) Service Management blood running in your veins?
Do you want to be that key person that helps our more strategic enterprise customers achieving the most out of the Microsoft products and services they use?
Do you get your energy from making your customers succeed in making their strategic and transformational cloud projects real?
As a Customer Success Account Manager (CSAM), you are the primary delivery lead and a partner for our more strategic customers, empowering them to achieve more by accelerating their value realization across our Digital Cloud platforms.
By leveraging your technical expertise, business acumen and industry perspectives you will be responsible for the end-to-end post sales delivery and support orchestration across the Microsoft and Partner ecosystem to align the right resources at the right time to achieve customer business outcomes.
Check out the CSAM role in the Customer Success Unit at Microsoft!
Be ready to make impact!
This opportunity will allow you to accelerate your career growth, leverage your delivery management capabilities and deepen your cloud and industry expertise.
In line with our Flexible Work approach, for roles at Microsoft Germany, we recommend spending at least two days per week in the office or at the customer site.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more.
As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals.
Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Key Skills for This Role
Full Job Posting
Preferred Qualifications
- Microsoft or equivalent certifications in relevant technologies (e.g., Azure, Microsoft 365, AWS).Experience working in or with large enterprise organizations across industries.Background in consulting or professional services delivery.Experience operating in a matrixed, fast-paced, and global environment.
- This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
- Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
About Microsoft
Multinational technology corporation providing software, cloud, and AI solutions.
Visit company websiteJobs and hiring trendsApply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Microsoft
Solution Sales Advisory IC4
Bengaluru, IND
Senior Critical Environment Electrical Engineering
Toronto, CAN
Senior Software Engineer
Bengaluru, IND
Business Architect - Agent 365
, USA
Construction Project Engineer
Milwaukee, USA
Global Partner Development Manager
Redmond, USA
Solution Engineering (Early in Profession)-Cloud Endpoint
Sydney, AUS
Senior Silicon Supply Chain Program Manager
Redmond, USA