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Technical Business Analyst

Ensign Services
San Juan Capistrano, USA
Full-time
Senior Level
Hybrid
USD 95000-121000 yearly
Discovered 1 months ago

Full Job Posting

  • Identify operational pain points, analyze root causes, and help define practical, scalable solutions that align business objectives with technical capabilities.
  • Serve as the connective tissue between business stakeholders and technical teams by converting complex needs into clear user stories, process flows, and functional requirements.
  • Work closely with developers, architects, QA, and business leaders to ensure shared understanding, reduce ambiguity, and accelerate delivery.
  • Demonstrate curiosity by digging into systems, data, workflows, and edge cases to uncover risks, dependencies, and improvement opportunities.
  • Evaluate current-state processes and help design future-state workflows that emphasize automation, efficiency, and scalability.
  • Drive requirements from discovery through delivery, ensuring clarity, traceability, and alignment with measurable business outcomes.
  • Partner with QA and stakeholders to define acceptance criteria, support testing, and confirm that delivered solutions meet operational needs.
  • Prepare the business for new solutions through clear documentation, communication, and partnership during rollout.
  • Make pragmatic recommendations to address immediate challenges while contributing to longer-term strategic enhancements.
  • Use AI tools to accelerate analysis, summarize complex information, identify patterns, and improve documentation — leveraging AI as an amplifier for critical thinking rather than a substitute for it.
  • Bachelor’s degree in business, information systems, finance, healthcare administration, or a related field, or the ability to demonstrate equivalent analytical and technical expertise.
  • Minimum of 5+ years in business analysis, technical analysis, product delivery, or a similar role within a technology-driven environment.
  • Proven success working across both business and technical teams to deliver measurable outcomes.
  • You naturally break down complex challenges, ask thoughtful questions, and persist until the root cause is understood.
  • You focus on solutions rather than symptoms.
  • Exceptional communication skills with the ability to work effectively with both technical and non-technical audiences — able to “talk the talk” with engineers while remaining accessible to business partners.
  • Demonstrated curiosity and a strong desire to learn how systems, processes, and data truly work.
  • Excellent critical thinking skills with the ability to bring structure to loosely defined problems and operate effectively in ambiguous environments.
  • Skilled at writing clear requirements, user stories, acceptance criteria, and process documentation.
  • Comfortable facilitating discussions, asking challenging questions, and driving alignment across stakeholders.
  • Familiarity with Agile and Scrum practices, including backlog refinement, sprint planning, reviews, and retrospectives. You view collaboration and iteration as accelerators of value delivery.
  • Ability to build credibility quickly, partner effectively across organizational levels, and advocate for solutions that balance business value with technical feasibility.
  • Experience in finance or healthcare environments is a plus; however, strong analytical ability, adaptability, curiosity, and problem-solving capability are more important than specific domain experience.
  • Pre‑employment criminal background screening required.

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