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Technical and Quality Manager

Shaw Industries
USA
Full-time
Manager · 10+ years experience
Onsite
Discovered 1 weeks ago

Full Job Posting

Key Responsibilities:

  • Technical Leadership & Innovation
  • Serve as Shaw's recognized technical leader in primary backing, carpet backing, and related manufacturing technologies.
  • Maintain comprehensive technical expertise in soft surface materials, yarn, fiber, carpet, backing products, and associated manufacturing processes.
  • Participate in local and global equipment, technology, and process development initiative efforts from concept through commercialization and commoditization.
  • Collaborate with suppliers, customers, and internal stakeholders to identify and implement innovative solutions.
  • Audit industry patents and emerging technologies to identify opportunities and risks affecting Shaw's business.
  • Quality & Continuous Improvement
  • Lead and oversee all plant quality assurance and quality management activities from raw materials through finished goods.
  • Establish and maintain quality systems aligned with customer requirements, regulatory standards, and corporate expectations.
  • Lead variation reduction efforts through corrective and preventive action programs.
  • Identify and implement process improvements that improve product quality, productivity, and customer satisfaction.
  • Develop systems for material utilization, inventory control, and process optimization.
  • Ensure products consistently meet end-use customer expectations and performance requirements.
  • Leadership & Talent Development
  • Lead, develop, and coach quality and technical teams, including quality manager, engineers, coordinators, technicians, and support personnel.
  • Create and sustain education and training programs for plant management, supervisors, technicians, operators, and emerging leaders.
  • Build organizational capability by developing technical expertise throughout manufacturing operations.
  • Foster a culture of accountability, continuous learning, innovation, and collaboration.
  • Provide technical mentoring and support across multiple manufacturing disciplines and functions, both in carpet and backing.
  • Project & Process Management
  • Initiate, plan, coordinate, and execute technical projects and manufacturing initiatives.
  • Authorize and manage Material Trial Requests (MTRs), Engineering Change Requests (ECRs), and pilot plant trials.
  • Analyze and communicate trial results, recommendations, and key findings to senior leadership.
  • Conduct technical studies using structured scientific and analytical methodologies and maintain complete documentation.
  • Lead product qualification efforts, field testing programs, and process validation activities.
  • Cross-Functional Collaboration
  • Serve as the primary liaison among manufacturing, technical services, quality, planning, process engineering, product development, R&D, supply chain, sales, marketing, and procurement.
  • Build and maintain strong partnerships with divisional and plant leadership teams.
  • Act as the primary technical contact for key equipment suppliers, raw material suppliers, and strategic partners while maintaining preferred supplier status.
  • Support customer, supplier, and vendor evaluations, audits, and problem-solving activities.
  • Provide technical input to strategic agreements, customer issues, and legal matters involving products and manufacturing processes.
  • Problem Solving & Operational Excellence
  • Lead technical problem-solving efforts across backing and carpet manufacturing operations.
  • Analyze process and product performance data to identify improvement opportunities.
  • Develop and implement solutions that improve safety, quality, service, and cost performance.
  • Support manufacturing teams in resolving customer, supplier, and process-related issues.
  • Apply strong mechanical, analytical, and statistical problem-solving skills to complex technical challenges.

Qualifications

  • Education
  • Bachelor's degree required.
  • Degree in Engineering, Textile Engineering, Chemistry, Operations Management, or related technical discipline preferred.
  • Advanced degree is preferred.
  • Minimum 10 years of progressive manufacturing, technical, quality, or engineering experience.
  • Demonstrated success in project management and cross-functional leadership.
  • Experience leading technical, quality, or operational improvement initiatives.
  • Strong understanding of carpet, backing, yarn, fiber, and related manufacturing processes.
  • Knowledge of process control, quality systems, Lean Manufacturing, and Six Sigma methodologies.
  • Strong mechanical aptitude and analytical problem-solving skills.
  • Proficiency with Microsoft Office applications and data analysis tools, including spreadsheets, statistical software, and reporting systems.
  • Ability to interpret technical data and make sound business recommendations.
  • Leadership
  • Establish Strategic Direction
  • Lead Change
  • Coach & Develop Others
  • Build Trusting Relationships
  • Business Excellence
  • Customer Focus
  • Continuous Improvement
  • Operational Excellence
  • Results Orientation
  • Innovation & Growth
  • Encourage Innovation
  • Strategic Thinking
  • Decision Making
  • Adaptability and Continuous Learning
  • Collaboration
  • Effective Communication
  • Influencing Skills
  • Cross-Functional Partnership
  • Team Development
  • Business Imperatives
  • Innovation: Foster innovation, adaptability, and continuous learning to create competitive advantages.
  • People: Develop talent, build trust, and strengthen organizational capability.
  • Strategy: Execute action plans effectively while influencing alignment across functions.
  • Growth: Drive customer satisfaction, operational excellence, and sustainable business growth through sound judgment and decisive action.
  • Travel: Willingness to travel to manufacturing facilities, suppliers, customers, and industry partners as required.
  • Work Shift
  • 8 Hr non-rotating shift, Hrs fall to in punch day, Observed Calendar, shift starts AM
  • Shaw Industries is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

Experience

  • Previous leadership experience in carpet, backing, fiber, extrusion, weaving, non-woven, yarn, or related manufacturing environments preferred.
  • Six Sigma Black Belt certification or demonstrated ability to obtain certification preferred

Technical Skills

  • Strong understanding of carpet, backing, yarn, fiber, and related manufacturing processes.
  • Knowledge of process control, quality systems, Lean Manufacturing, and Six Sigma methodologies.
  • Strong mechanical aptitude and analytical problem-solving skills.
  • Proficiency with Microsoft Office applications and data analysis tools, including spreadsheets, statistical software, and reporting systems.
  • Ability to interpret technical data and make sound business recommendations.
  • Key Competencies:
  • Leadership
  • Establish Strategic Direction
  • Lead Change
  • Coach & Develop Others
  • Build Trusting Relationships
  • Business Excellence
  • Customer Focus
  • Continuous Improvement
  • Operational Excellence
  • Results Orientation
  • Innovation & Growth
  • Encourage Innovation
  • Strategic Thinking
  • Decision Making
  • Adaptability and Continuous Learning
  • Collaboration
  • Effective Communication
  • Influencing Skills
  • Cross-Functional Partnership
  • Team Development
  • Business Imperatives
  • Innovation: Foster innovation, adaptability, and continuous learning to create competitive advantages.
  • People: Develop talent, build trust, and strengthen organizational capability.
  • Strategy: Execute action plans effectively while influencing alignment across functions.
  • Growth: Drive customer satisfaction, operational excellence, and sustainable business growth through sound judgment and decisive action.
  • Travel: Willingness to travel to manufacturing facilities, suppliers, customers, and industry partners as required.
  • Work Shift
  • 8 Hr non-rotating shift, Hrs fall to in punch day, Observed Calendar, shift starts AM
  • Shaw Industries is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

Preferred Qualifications

  • Degree in Engineering, Textile Engineering, Chemistry, Operations Management, or related technical discipline preferred.
  • Advanced degree is preferred.
  • Previous leadership experience in carpet, backing, fiber, extrusion, weaving, non-woven, yarn, or related manufacturing environments preferred.
  • Six Sigma Black Belt certification or demonstrated ability to obtain certification preferred

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