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Team Manager, Professional Services

Box
Chicago, USA
Manager · 6+ years experience
Onsite
$132,000—$160,000 USD
Discovered 3 days ago

Full Job Posting

WHO YOU ARE

  • You have solid people management experience, including hiring, onboarding as well as cultivating professional development opportunities as part of performance management functions
  • 6+ years service delivery experience in technology
  • A firm understanding of how services and project delivery impacts financial performance with regard to individual utilization and revenue realization
  • Works autonomously with limited guidance - Strong sense of urgency for customer issues. Comfortable leading larger teams including cross-functional members
  • Work closely with sales teams and industry managing directors to effectively develop clear and successful GTM strategy
  • Accurately forecast and effectively manage resources against revenue, pipeline, and bookings targets
  • Apply leadership acumen and operational excellence to tracking, forecasting, and closing pipeline
  • Pipeline generation and qualification, employing varied techniques, demonstrating creative, resourceful and committed approach
  • Regularly interacts with and influences senior management, other functional areas such as Customer Success, Support, Sales and/or external parties
  • Focuses on maximizing customer delight and outcomes in all conversations across Box; consistent advocacy of customer experience cross functionally with all levels of leadership
  • Assess business needs, document requirements, provide estimated effort and create contracts (SOWs, Change Orders, etc.)
  • 2+ years of consulting sales experience
  • Experienced working with SI and Reseller partners to co-sell services
  • Direct familiarity with a quota-carrying role, either in a management or individual contributor capacity
  • Background in SaaS, ECM technologies, AI or Software engineering
  • Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week.Your Recruiter will share more about how we work and company culture during the hiring process.
  • At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!
  • EQUAL OPPORTUNITY
  • We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.
  • Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.
  • Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance. The Fair Chance Ordinance is provided here.
  • Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided here.
  • For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here.
  • Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information, check out our benefits and perks.
  • In accordance with OFCCP compliance, here is the Pay Transparency Provision.
  • Chicago Pay Range$132,000—$160,000 USD

PREFERRED SKILLS

  • 2+ years of management experience
  • 2+ years of consulting sales experience
  • Experienced working with SI and Reseller partners to co-sell services
  • Direct familiarity with a quota-carrying role, either in a management or individual contributor capacity
  • Background in SaaS, ECM technologies, AI or Software engineering
  • Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week.Your Recruiter will share more about how we work and company culture during the hiring process.
  • At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!
  • EQUAL OPPORTUNITY
  • We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.
  • Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.
  • Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance. The Fair Chance Ordinance is provided here.
  • Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided here.
  • For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here.
  • Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information, check out our benefits and perks. In accordance with OFCCP compliance, here is the Pay Transparency Provision.
  • Chicago Pay Range$132,000—$160,000 USD
  • 2+ years of management

Responsibilities

  • As a Manager, you will be scaling a world-class team, working closely with our customers as a thought leader, shape & evolve consulting delivery offerings, and drive new business with your sales partners. You will bring the energy and expertise to inspire our customers and influence Box Consulting's strategic direction. You will lead teams of varying levels of experience, thrive in dynamic & cross-functional environments, and enjoy achieving results thru engaging directly with our customers.

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