Team Leader, Operations

Role and Key Responsibilities

• Apply knowledge of regulatory requirements and industry best practices in the execution of EDD and ODD processes for the US markets.
• Leverage expertise in managing complex KYC cases related to HRC and PEP customers, identifying and mitigating associated risks.
• Utilize analytical and investigative skills to assess financial statements, transactions, and customer profiles, ensuring compliance with KYC, Anti-Money Laundering (AML), and Counter-Terrorism Financing (CTF) regulations.
• Proficiently use KYC tools, platforms, and software to manage EDD and ODD cases efficiently.
• Ensure compliance with local EU regulations and international KYC standards.
• Foster a collaborative team environment, offering support and guidance to junior and experienced team members, while contributing to the ongoing improvement of KYC processes.
• Maintain a customer-centric approach, balancing the need for compliance with providing a seamless, user-friendly experience.
• Adapt to a fast-paced, evolving regulatory landscape, staying abreast of changes in the organization's priorities and incorporating new methodologies and technologies into the KYC workflow.

Key skills & knowledge

• Hands-on and 6+ years experience in KYC, specifically in Enhanced Due Diligence (EDD) and Ongoing Due Diligence (ODD).
• Prior experience in finance or banking, ideally with exposure to the European market with a minimum experience of 2 years.
• Proven ability to manage complex KYC cases and make informed decisions efficiently.
• Strong knowledge of US banking regulations and KYC requirements.
• Proactive, detail-oriented, and capable of excelling under pressure.
• Strong analytical and problem-solving skills, with the ability to generate independent insights.

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